RACQ, short for Royal Automobile Club of Queensland, is a Queensland-based mutual insurer focusing on member benefits. RACQ offers a range of services including roadside assistance, insurance, travel, finance, and member benefits. They also offer car, home, travel, and pet insurance. Despite their extensive services, RACQ complaints still arise, suggesting that some members continue to face issues.
The complaints below are the most common for RACQ customers.
Do they ring a bell?
EXCESSIVE INCREASE
MY CLAIM WAS DENIED
DELAY IN PROCESSING MY CLAIM
MY POLICY WAS CANCELLED
RACQ contact details
Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to RACQ directly for you!
Mailing Address
Member Relations, PO Box 4
Springwood, QLD 4127
Phone number
Call 13 72 02 or
13 19 05 from Australia
We can take care of submitting your complaint
directly to RACQ,
making the process hassle-free for you.
