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How to file a complaint with simply energy

About Simply Energy

Simply Energy is an Australian energy retailer, providing electricity and gas to its customers across Victoria, South Australia, New South Wales, Queensland and Western Australia. Simply Energy is making energy simple and affordable for Australian households.

Products and services

    • Residential electricity plans
    • Residential gas plans

Common complaints

    • Hard to apply for Financial Hardship or bill extension
    • Online account access issues
    • Connection problems
    • Account problems
    • Poor technical support

How to file a complaint with Simply Energy

How to file a complaint via Phone

Simply Energy contact numbers

    • Call 13 88 08 from Australia (Monday - Friday, 8:00am to 7:00pm AEST)
How to file a complaint in social media

Simply Energy social media

Company complaint form

Simply Energy complaint form

How to file a complaint via email

Simply Energy mailing address

    • Write to their complaints team at: Rialto South Tower, 33/525 Collins St, Melbourne, VIC 3000

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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