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How to file a complaint with Spintel

About Spintel

SpinTel is a telecommunications firm established in Australia that offers residential internet, 4G and 5G connectivity, and home telephone service.

Products and services

    • Mobile SIM plans
    • Mobile internet
    • Business phone
    • Business internet plans
    • Wireless internet plans
    • NBN plans

Common complaints

    • Not getting the promised internet speed
    • Slow internet installation
    • Slow phone installation
    • Poor customer service

Complaint policy & process

How to file a complaint with Spintel

How to file a complaint via Phone

Spintel contact numbers

    • Call 1300 303 375 from Australia (Monday - Friday, 8:00am to 8:00pm)
How to file a complaint in social media

Spintel social media

How to file a complaint via email

Spintel mailing address

    • Write to their complaints team at: Spintel, PO Box Q1106, Queen Victoria Building, Sydney, NSW 2000

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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