St George Bank, part of the Westpac Group, provides a wide range of personal and business banking services. While it primarily operates in New South Wales, its presence is expanding across other states. Despite being recognised as one of Australia's leading personal and business banking brands, some customers report issues with online banking, transaction disputes, difficulties cancelling debit or credit card payment arrangements, and problems with international transfers. If you need to lodge a complaint, you can do so via their online form, by phone, or through the mail.
St George Bank, part of the Westpac Group, provides a wide range of personal and business banking services. While it primarily operates in New South Wales, its presence is expanding across other states. Despite being recognised as one of Australia's leading personal and business banking brands, some customers report issues with online banking, transaction disputes, difficulties cancelling debit or credit card payment arrangements, and problems with international transfers. If you need to lodge a complaint, you can do so via their online form, by phone, or through the mail.
If you need to make a complaint, you can contact St George Bank via their online complaint form, over the phone, or by post. To help speed up the process, provide clear details about the issue, specify the resolution you're seeking, and include any supporting evidence.
Assessment and investigation
St.George Bank aims to resolve complaints within 5 business days, as outlined in their complaint policy. If more time is needed, your case will be escalated to their Customer Solutions team, who will keep you updated and may request additional information.
OR Want a faster, stress-free solution? Let Handle My Complaint help
Looking for a quick and simple solution? Use Handle My Complaint. Our experienced team ensures your complaint reaches the right people, helping you get the best possible outcome—without the stress.
If you need to make a complaint, you can contact St George Bank via their online complaint form, over the phone, or by post. To help speed up the process, provide clear details about the issue, specify the resolution you're seeking, and include any supporting evidence.
Assessment and investigation
St.George Bank aims to resolve complaints within 5 business days, as outlined in their complaint policy. If more time is needed, your case will be escalated to their Customer Solutions team, who will keep you updated and may request additional information.
OR Want a faster, stress-free solution? Let Handle My Complaint help
Looking for a quick and simple solution? Use Handle My Complaint. Our experienced team ensures your complaint reaches the right people, helping you get the best possible outcome—without the stress.
