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How to file a complaint with Startrack

About StarTrack Courier

StarTrack, a business of Australia Post, is Australia's leading parcel, freight, and logistics company. StarTrack Courier provides a range of reliable courier services in the CBD and metropolitan areas of Australia's major capital cities. 

Products and services

    • Courier services
    • Freight services
    • Warehousing

Common complaints

    • Damaged items
    • Missing items
    • Late deliveries
    • Texting customers to expect deliveries but no show
    • Poor customer service

How to file a complaint with StarTrack Courier

How to file a complaint via Phone

StarTrack Courier contact numbers

    • Call 13 23 45 from Australia or +61 3 8847 9045 from overseas (Monday to Friday, 8:00am - 6:00pm (excluding public holidays)
How to file a complaint in social media

StarTrack Courier social media







Company complaint form

StarTrack Courier complaint form

How to file a complaint via email

StarTrack Courier mailing address

    • Write to their complaints team at: Voice of Customer Team StarTrack, 140 Sharps Rd, Tullamarine, VIC 3043

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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