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How to file a complaint with Suzuki

Suzuki Complaints

Let us resolve your Suzuki complaint

It only takes 2 minutes to get our experts started on your complaint

How to file a complaint with Suzuki

Suzuki Complaints

Let us resolve your Suzuki complaint

It only takes 2 minutes to get our experts started on your complaint

About Suzuki

Suzuki is known for its range of affordable, practical vehicles, including compact cars, SUVs, and motorcycles, all built for reliability and efficiency. The brand also caters to outdoor enthusiasts with marine products like outboard motors and personal watercraft. Suzuki dealerships focus on a customer-centered experience, offering service centers that handle maintenance, repairs and warranty services. While Suzuki strives for excellence in customer care, some customers have expressed concerns about product quality and customer service. To address issues, Suzuki offers a customer service helpline and an online complaint form.

The best way to resolve Suzuki complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Trade-in services
    • Vehicle financing
    • Car insurance
    • Vehicle warranties
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Ignis
    • Jimny
    • S-Cross
    • Swift
    • Vitara

About Suzuki

Suzuki is known for its range of affordable, practical vehicles, including compact cars, SUVs, and motorcycles, all built for reliability and efficiency. The brand also caters to outdoor enthusiasts with marine products like outboard motors and personal watercraft. Suzuki dealerships focus on a customer-centered experience, offering service centers that handle maintenance, repairs and warranty services. While Suzuki strives for excellence in customer care, some customers have expressed concerns about product quality and customer service. To address issues, Suzuki offers a customer service helpline and an online complaint form.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Trade-in services
    • Vehicle financing
    • Car insurance
    • Vehicle warranties
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Ignis
    • Jimny
    • S-Cross
    • Swift
    • Vitara

Common Suzuki complaints

Repair taking too long

Repairs taking / took too long

part_repair not covered by policy

Parts / repairs not covered by policy

Unavailability of parts

Unavailability of parts

Customer service

Customer service issues

Common Suzuki complaints

Repair taking too long

Repairs taking / took too long

part_repair not covered by policy

Parts / repairs not covered by policy

Unavailability of parts

Unavailability of parts

Customer service

Customer service issues

Suzuki contact details

Mail pink

Suzuki mailing address

Provide us this information.

Phone pink

Suzuki phone number

Call 1800 777 088 from Australia

socmed pink

Suzuki social media

Contact Suzuki through their
Facebook page, Instagram page, or X profile.

Form pink

Suzuki complaint form

Lodge your complaint via their online form.

Policy pink

Suzuki complaint policy

Provide us this information.

complaint process pink (1)

Suzuki complaint process

Provide us this information.

Suzuki contact details

Mail pink

Suzuki mailing address

Provide us this information.

Phone pink

Suzuki phone number

Call 1800 777 088 from Australia

socmed pink

Suzuki social media

Contact Suzuki through their Facebook page, Instagram page, or X profile.

Form pink

Suzuki complaint form

Lodge your complaint via their online form.

Policy pink

Suzuki complaint policy

Provide us this information.

complaint process pink (1)

Suzuki complaint process

Provide us this information.

How to complain to Suzuki

Connect with your Suzuki dealership

Before contacting Suzuki Australia, try contacting your Suzuki dealership directly. You can also check Suzuki's FAQs page, which may already have the answers you need.

Escalate your concern

If your dealership can’t assist you, you can raise your complaint by submitting Suzuki Australia's online form. Remember to keep all correspondence with the dealership, as it will be helpful in addressing your complaint.

OR Get expert help from Handle My Complaint

Finding the process too much of a hassle? Let us help you handle it. Our dedicated team will review your issue and submit it directly to Suzuki Australia on your behalf. We'll keep you informed every step of the way, helping you achieve the best possible outcome.

How to complain to Suzuki

Connect with your Suzuki dealership

Before contacting Suzuki Australia, try contacting your Suzuki dealership directly. You can also check Suzuki's FAQs page, which may already have the answers you need.

Escalate your concern

If your dealership can’t assist you, you can raise your complaint by submitting Suzuki Australia's online form. Remember to keep all correspondence with the dealership, as it will be helpful in addressing your complaint.

OR Get expert help from Handle My Complaint

Finding the process too much of a hassle? Let us help you handle it. Our dedicated team will review your issue and submit it directly to Suzuki Australia on your behalf. We'll keep you informed every step of the way, helping you achieve the best possible outcome.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed