TAL Complaints
Let us resolve your TAL complaint
It only takes 2 minutes to get our experts started on your complaint
TAL Complaints
Let us resolve your TAL complaint
It only takes 2 minutes to get our experts started on your complaint
About TAL
TAL is one of Australia's leading life insurance company. Common complaints about TAL involve customer service and policy-related issues. They have a complaints team that can be contacted via phone or post to assist with your issue.
Products & Services
-
- Life insurance
- Income protection insurance
- Total Permanent Disability insurance
- Critical illness insurance
About TAL
TAL is one of Australia's leading life insurance company. Common complaints about TAL involve customer service and policy-related issues. They have a complaints team that can be contacted via phone or post to assist with your issue.
Products & Services
-
- Life insurance
- Income protection insurance
- Total Permanent Disability insurance
- Critical illness insurance
Common TAL complaints
Excessive increase in premiums
Rejected claims
Delays in processing claims
Customer service issues
Common TAL complaints
Excessive increase in premiums
Rejected claims
Delays in processing claims
Customer service issues
TAL contact details
TAL mailing address
TAL Life, Reply Paid, GPO Box 5380, Sydney, NSW 2001
TAL phone number
Call 1300 209 088 from Australia
Call +61 2 9996 8400 from overseas
(Monday to Friday, 8:00am - 8:00pm AEST)
TAL complaint process
Read TAL's complaint process here.
TAL contact details
TAL mailing address
TAL Life, Reply Paid, GPO Box 5380, Sydney, NSW 2001
TAL phone number
Call 1300 209 088 from Australia
Call +61 2 9996 8400 from overseas
(Monday to Friday, 8:00am - 8:00pm AEST)
TAL mailing address
TAL Life, Reply Paid, GPO Box 5380, Sydney, NSW 2001
TAL phone number
Call 1300 209 088 from Australia
Call +61 2 9996 8400 from overseas
(Monday to Friday, 8:00am - 8:00pm AEST)
How to complain to TAL
Complaint to TAL
According to TAL's complaint process, policy holders can reach their Customer Service team via phone, or writing.
Wait for TAL's response
If TAL’s customer service team does not resolve your complaint within five business days, you can escalate it to their Internal Dispute Resolution team. Be sure to use the term "complaint" to ensure your issue is properly addressed.
OR Lodge your complaint with Handle My Complaint
Send us the details of your complaint, and we’ll handle the process, working diligently to achieve the best possible outcome for you.
How to complain to TAL
Complaint to TAL
According to TAL's complaint process, policy holders can reach their Customer Service team via phone, or writing.
Wait for TAL's response
If TAL’s customer service team does not resolve your complaint within five business days, you can escalate it to their Internal Dispute Resolution team. Be sure to use the term "complaint" to ensure your issue is properly addressed.
OR Lodge your complaint with Handle My Complaint
Send us the details of your complaint, and we’ll handle the process, working diligently to achieve the best possible outcome for you.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed