TAL is one of Australia's leading life insurance company. Common complaints about TAL involve customer service and policy-related issues. They have a complaints team that can be contacted via phone or post to assist with your issue.
TAL is one of Australia's leading life insurance company. Common complaints about TAL involve customer service and policy-related issues. They have a complaints team that can be contacted via phone or post to assist with your issue.
According to TAL's complaint process, policy holders can reach their Customer Service team via phone, or writing.
Wait for TAL's response
If TAL’s customer service team does not resolve your complaint within five business days, you can escalate it to their Internal Dispute Resolution team. Be sure to use the term "complaint" to ensure your issue is properly addressed.
OR Lodge your complaint with Handle My Complaint
Send us the details of your complaint, and we’ll handle the process, working diligently to achieve the best possible outcome for you.
According to TAL's complaint process, policy holders can reach their Customer Service team via phone, or writing.
Wait for TAL's response
If TAL’s customer service team does not resolve your complaint within five business days, you can escalate it to their Internal Dispute Resolution team. Be sure to use the term "complaint" to ensure your issue is properly addressed.
OR Lodge your complaint with Handle My Complaint
Send us the details of your complaint, and we’ll handle the process, working diligently to achieve the best possible outcome for you.