About Telstra
Telstra is one of Australia's leading telecommunications companies. Its offerings include mobile phone plans, home and mobile broadband plans, entertainment plans and other device plans.
Products and services
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- Fixed line phones
- Mobile phones
- Mobile plans
- Internet plans
- Data services
- Network services
- Pay TV
Common complaints
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- Extra charges
- Phone service not working
- Internet service not working
- No customer service action
- Delayed customer service action
How to file a complaint with Telstra
Telstra contact numbers
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- For personal accounts, call 13 22 00 from Australia (24 hours a day, 7 days a week)
Telstra complaint form
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- Lodge your complaint via the online form.
Telstra mailing address
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- Write to their complaints team at: Telstra, Locked Bag 20026, Melbourne, VIC 3001
Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly.
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