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Toyota Complaints

Let us resolve your Toyota complaint

It only takes 2 minutes to get our experts started on your complaint

Toyota logo

Toyota Complaints

Let us resolve your Toyota complaint

It only takes 2 minutes to get our experts started on your complaint

About Toyota

Toyota Australia manages the marketing and operatations of both Toyota and Lexus vehicles and products nationwide. Toyota dealerships offer a diverse selection of vehicles, including sedans, SUVs, hybrids, and commercial trucks. While known for their reliability and popularity among motorists, common Toyota complaints we receive include issues with peeling paint, clear coat deterioration, piston problems, and unsatisfactory after-sales service. If you have a complaint, you can reach Toyota's Customer Assistance Centre by phone, online form or post.

The best way to resolve Toyota complaints

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Rentals and car sharing services
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Hilux
    • Rav 4
    • Corolla
    • Prado
    • Camry

About Toyota

Toyota Australia manages the marketing and operatations of both Toyota and Lexus vehicles and products nationwide. Toyota dealerships offer a diverse selection of vehicles, including sedans, SUVs, hybrids, and commercial trucks. While known for their reliability and popularity among motorists, common Toyota complaints we receive include issues with peeling paint, clear coat deterioration, piston problems, and unsatisfactory after-sales service. If you have a complaint, you can reach Toyota's Customer Assistance Centre by phone, online form or post.

Products & Services

    • Dealerships
    • New vehicle sales
    • Used vehicle sales
    • Vehicle financing
    • Car insurance
    • Rentals and car sharing services
    • Maintenance and repair services
    • Car parts and accessories

Popular models

    • Hilux
    • Rav 4
    • Corolla
    • Prado
    • Camry

Common Toyota complaints

Peeling paint issues

Peeling paint issues

Peeling clear coat issues

Peeling clear coat issues

Unavailability of parts

Unavailability of parts

Customer service

Customer service issues

Common Toyota complaints

Peeling paint issues

Peeling paint issues

Peeling clear coat issues

Peeling clear coat issues

Unavailability of parts

Unavailability of parts

Customer service

Customer service issues

Toyota contact details

Mail pink

Toyota mailing address

Provide us this information.

Phone pink

Toyota phone number

Call 1800 869 682 from Australia
(Monday to Friday, 9:30am to 5:30pm AET, except public holidays)

socmed pink

Toyota social media

Contact Toyota through their
Facebook page, Instagram page, or X profile.

Form pink

Toyota complaint form

Lodge your complaint via their online form.

Policy pink

Toyota complaint policy

Provide us this information.

complaint process pink (1)

Toyota complaint process

Read Toyota's complaint process here.

Toyota contact details

Mail pink

Toyota mailing address

Provide us this information.

Phone pink

Toyota phone number

Call 1800 869 682 from Australia
(Monday to Friday, 9:30am to 5:30pm AET, except public holidays)

socmed pink

Toyota social media

Contact Toyota through their Facebook page, Instagram page, or X profile.

Form pink

Toyota complaint form

Lodge your complaint via their online form.

Policy pink

Toyota complaint policy

Provide us this information.

complaint process pink (1)

Toyota complaint process

Read Toyota's complaint process here.

How to complain to Toyota

Visit a Toyota Dealership

Toyota's complaint process recommends customers report issues to their preferred Toyota dealership. Provide a detailed account of your car's problem, including all relevant facts and supporting documents, to help resolve the issue efficiently.

Contact Toyota Australia

Alternatively, you can contact Toyota Australia by phone to discuss your complaint. You’ll receive an acknowledgment within 48 hours or the next business day, along with a timeframe for when to expect a full response.

OR Get expert help from Handle My Complaint

Submit your complaint through Handle My Complaint, and we’ll ensure it reaches the right person for swift action. By grouping similar complaints together, we strengthen your case, making it harder for the manufacturer to dismiss individual issues as isolated incidents, giving your complaint more impact.

How to complain
to Toyota

Visit a Toyota Dealership

Toyota's complaint process recommends customers report issues to their preferred Toyota dealership. Provide a detailed account of your car's problem, including all relevant facts and supporting documents, to help resolve the issue efficiently.

Contact Toyota Australia

Alternatively, you can contact Toyota Australia by phone to discuss your complaint. You’ll receive an acknowledgment within 48 hours or the next business day, along with a timeframe for when to expect a full response.

OR Get expert help from Handle My Complaint

Submit your complaint through Handle My Complaint, and we’ll ensure it reaches the right person for swift action. By grouping similar complaints together, we strengthen your case, making it harder for the manufacturer to dismiss individual issues as isolated incidents, giving your complaint more impact.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed