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How to file a complaint with virgin airline

About Virgin Australia

Virgin Australia is one of Australia's premier airlines. On top of the big cities and tourist sites, it offers a diverse choice of flights, including Alice Springs, regional Queensland, and Western Australia.

Products and services

    • Domestic flights
    • International flights
    • Inflight products and services
    • Airport lounge experiences and services
    • Car hire deals
    • Hotel deals
    • Travel insurance

Common complaints

    • Flight delays
    • Flight cancellations
    • Booking changes
    • Lost baggage
    • Damaged baggage

How to file a complaint with Virgin Australia

How to file a complaint via Phone

Virgin Australia contact numbers

    • Call 1300 170 911 from Australia or +61 7 3295 2257 from overseas (7 days a week, 5:00am - 11:00pm AEST)
How to file a complaint in social media

Virgin Australia social media

Company complaint form

Virgin Australia complaint form

How to file a complaint via email

Virgin Australia mailing address

    • Write to their complaints team at: Virgin Australia Guest Relations - Complaints, PO Box 1034, Spring Hill, QLD 4004

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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