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How to file a complaint with Vocus

About Vocus

Vocus is a telecommunications service provider across Australia. It specialises in fibre and network solutions. Vocus Internet delivers high-speed access to the cloud and content in cities and regional areas.

Products and services

    • Internet plans
    • Cloud solutions

Common complaints

    • Hard to change plans
    • Billing issues
    • Poor technical support
    • Network issues
    • Overcharging
    • Extra charges
    • Hard to cancel plan

Complaint policy & process

How to file a complaint with Vocus

How to file a complaint via Phone

Vocus contact numbers

    • Call 1300 889 988 from Australia
How to file a complaint in social media

Vocus social media

 

VocusComm

 

Company complaint form

Vocus complaint form

How to file a complaint via email

Vocus mailing address

    • Write to their complaints team at: Vocus, Level 12/60 Miller St, North Sydney, NSW 2060

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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