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Vodafone Complaints

Let us resolve your Vodafone complaint

It only takes 2 minutes to get our experts started on your complaint

Vodafone Complaints

Let us resolve your Vodafone complaint 

It only takes 2 minutes to get our experts started on your complaint

About Vodafone

Vodafone Australia, part of the TPG Telecom Group, offers mobile and internet plans for both personal and business use. They provide fast internet speeds on their 4G network, and their 5G network is gradually rolling out to selected areas across Australia. However, some customers have reported issues with internet speeds, billing, and technical support. If you’re experiencing an issue with a Vodaphone services, you can reach their support team via phone, mail, or online form.

The best way to resolve Vodafone complaints

Products & Services

    • SIM only plans
    • Personal mobile plans
    • Business mobile plans
    • NBN plans
    • Home internet plans
    • Modems and pocket wi-fi devices

About Vodafone

Vodafone Australia, part of the TPG Telecom Group, offers mobile and internet plans for both personal and business use. They provide fast internet speeds on their 4G network, and their 5G network is gradually rolling out to selected areas across Australia. However, some customers have reported issues with internet speeds, billing, and technical support. If you’re experiencing an issue with a Vodaphone services, you can reach their support team via phone, mail, or online form.

Products & Services

    • SIM only plans
    • Personal mobile plans
    • Business mobile plans
    • NBN plans
    • Home internet plans
    • Modems and pocket wi-fi devices

Common Vodafone complaints

Slow internet speeds

Slow internet speeds

Signal dropouts

Signal dropouts

Billing issues

Billing issues

Poor technical support

Poor technical support

Common Vodafone complaints

Slow internet speeds

Slow internet speeds

Signal dropouts

Signal dropouts

Billing issues

Billing issues

Poor technical support

Poor technical support

Vodafone contact details

Mail pink

Vodafone mailing address

Vodafone Customer Care, PO Box 2580,
Kingston Delivery Centre, Kingston, TAS 7050

Phone pink

Vodafone phone number

Call 1555 from your Vodafone mobile,
1300 650 410 from any other phone from Australia,
or +61426 320 000 from overseas

socmed pink

Vodafone social media

Contact Vodafone through their Facebook page, Instagram page, or X Profile.

Form pink

Vodafone complaint form

Lodge your complaint via their online form.

Policy pink

Vodafone complaint policy

Provide us this information.

complaint process pink (1)

Vodafone complaint process

Read Vodafone's complaint process here.

Vodafone contact details

Mail pink

Vodafone mailing address

Vodafone Customer Care, PO Box 2580,
Kingston Delivery Centre, Kingston, TAS 7050

Phone pink

Vodafone phone number

Call 1555 from your Vodafone mobile, 1300 650 410 from any other phone from Australia, or +61426 320 000 from overseas

socmed pink

Vodafone social media

Contact Vodafone through their Facebook page, Instagram page, or X Profile.

Form pink

Vodafone complaint form

Lodge your complaint via their online form.

Policy pink

Vodafone complaint policy

Provide us this information.

complaint process pink (1)

Vodafone complaint process

Read Vodafone's complaint process here.

How to complain to Vodafone

Submit your complaint to Vodafone

To lodge a complaint with Vodafone, contact their support team via phone, post, or their online form. Clearly explain the issue you’ve experienced and the outcome you’re seeking. Provide any relevant evidence to support your complaint, as this can help expedite the investigation.

What to expect

After your complaint is submitted, Vodafone aims to resolve it within 15 business days. According to their complaint policy, they will not cancel your service or take credit management action while your complaint is under review.

OR Let Handle My Complaint do the work

We specialise in navigating the complaint process to save you time and effort. Submit your complaint with us in just a few minutes, and we’ll ensure it’s professionally presented for a faster resolution.

How to complain to Vodafone

Submit your complaint to Vodafone

To lodge a complaint with Vodafone, contact their support team via phone, post, or their online form. Clearly explain the issue you’ve experienced and the outcome you’re seeking. Provide any relevant evidence to support your complaint, as this can help expedite the investigation.

What to expect

After your complaint is submitted, Vodafone aims to resolve it within 15 business days. According to their complaint policy, they will not cancel your service or take credit management action while your complaint is under review.

OR Let Handle My Complaint do the work

We specialise in navigating the complaint process to save you time and effort. Submit your complaint with us in just a few minutes, and we’ll ensure it’s professionally presented for a faster resolution.

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint to ensure it's strong before submission

You choose

2. You choose

Approve or reject the
company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed

Handle My Complaint delivers better outcomes in 3 easy steps

Expert review

1. Expert review

Our specialists refine your complaint
to ensure it's strong before submission

You choose

2. You choose

Approve or reject the company’s resolution offer

Next level

3. Next level

We escalate your complaint to the highest level if further action is needed