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How to file a complaint with Woolworths

About Woolworths

Woolworths is an Australian chain of supermarkets and grocery stores owned by Woolworths Group. It is now Australia's biggest supermarket chain.

Products and services

    • Fruit
    • Vegetables
    • Meat
    • Seafood
    • Deli goods
    • Dairy
    • Eggs
    • Baked goods
    • Drinks
    • Liquor
    • Health and beauty
    • Household supplies

Common complaints

    • Missing items
    • Damaged items
    • Sudden changing of orders
    • Delayed deliveries
    • Hard to return products
    • Hard to exchange product
    • Hard to get refunds

How to file a complaint with Woolworths

How to file a complaint via Phone

Woolworths contact numbers

    • For Woolworths online customers, call 1800 000 610 from Australia (Monday to Friday 5:00am - 12:00am / Saturday and Sunday, 5:00am - 10:00pm)
    • For Woolworths supermarket customers, call 1300 767 969 from Australia (Monday to Friday 8:00am - 8:00pm / Saturday and Sunday, 10:00am - 5:00pm)
How to file a complaint in social media

Woolworths social media










Company complaint form

Woolworths complaint form

How to file a complaint via email

Woolworths mailing address

    • Write to their complaints team at: Woolworths, PO Box 8000, Baulkham Hills, NSW 2153

Disclaimer: Handle My Complaint is not affiliated with, endorsed by, or promoting this organisation. This directory is created independently to help consumers easily find the company's contact information to have their complaints lodged quickly. 

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