Yomojo, one of Australia’s largest telco providers, offers flexible SIM-only mobile and 4G or 5G data plans, all powered by the Optus network for reliable connectivity. However, some customers have reported issues with billing, service disconnections, and technical support. If you have a Yomojo complaint, their customer service hotline is available to help.
Yomojo, one of Australia’s largest telco providers, offers flexible SIM-only mobile and 4G or 5G data plans, all powered by the Optus network for reliable connectivity. However, some customers have reported issues with billing, service disconnections, and technical support. If you have a Yomojo complaint, their customer service hotline is available to help.
If you’re facing an issue with an Yomojo product or service, contact their customer support team by phone. When you contact them, make sure to provide clear details and any evidence related to your complaint.
Know the timeline and possible charges
Yomojo’s customer service team will acknowledge your complaint within two working days. According to Yomojo's complaint policy (page 15), they may charge a fee to recover costs related to resolving your complaint, but they’ll inform you ahead of time if any fees apply. You can then decide if you want to proceed with your complaint.
OR Let Handle My Complaint help resolve your issue
For a more seamless process, lodge your complaint with Handle My Complaint. By quickly answering our prompts, we’ll help you present a solid case to achieve the best possible outcome.
If you’re facing an issue with an Yomojo product or service, contact their customer support team by phone. When you contact them, make sure to provide clear details and any evidence related to your complaint.
Know the timeline and possible charges
Yomojo’s customer service team will acknowledge your complaint within two working days. According to Yomojo's complaint policy (page 15), they may charge a fee to recover costs related to resolving your complaint, but they’ll inform you ahead of time if any fees apply. You can then decide if you want to proceed with your complaint.
OR Let Handle My Complaint help resolve your issue
For a more seamless process, lodge your complaint with Handle My Complaint. By quickly answering our prompts, we’ll help you present a solid case to achieve the best possible outcome.
