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Youi Complaints

Need help filing a complaint with Youi?

About Youi

Youi is an Australian insurance company that offers a range of insurance products including car, home, and contents insurance, tailored to individual needs. Despite their emphasis on customisation and competitive rates, they still receive a significant number of complaints, with many Youi complaints often relating to issues with claims, fees, and customer service.

Products & Services

    • Car insurance
    • Motorcycle insurance
    • Caravan and trailer insurance
    • Watercraft insurance
    • Compulsory Third Party insurance
    • Home insurance
    • Building and contents insurance
    • Building insurance
    • Contents insurance
    • Landlord insurance

Common Youi complaints

The complaints below are the most common for Youi customers.

Do they ring a bell?

EXCESSIVE INCREASE ICON

EXCESSIVE INCREASE

My claim was denied icon

MY CLAIM WAS DENIED

DELAY IN PROCESSING MY CLAIM ICON

DELAY IN PROCESSING MY CLAIM

Customer service

CUSTOMER SERVICE

Youi contact details

Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to Youi directly for you!

Mail v2

Mailing Address

The Privacy Officer, Youi Pty Ltd
PO Box 849 Buddina, QLD 4575

Phone v2

Phone number

Call 13 YOUI (9684) from Australia
Call +61 7 3719 4800 from Overseas

We can take care of submitting your complaint directly to Youi, making the process hassle-free for you.