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Zurich Complaints

Need help filing a complaint with Zurich?

About Zurich

Zurich is one of the world's most experienced insurers, offering motor, marine, property, business, medical, and life insurance. However, despite their expertise, there are still some Zurich complaints from customers about their insurance services.

Products & Services

    • Life insurance
    • Death benefit insurance
    • Income protection insurance
    • Total Permanent Disability cover
    • Trauma cover

Common Zurich complaints

The complaints below are the most common for Zurich customers.

Do they ring a bell?

excessive fee icon

EXCESSIVE FEE/CHARGE

My claim was denied icon

MY CLAIM WAS DENIED

DELAY IN PROCESSING MY CLAIM ICON

DELAY IN PROCESSING MY CLAIM

Customer service

CUSTOMER SERVICE

Zurich contact details

Contact details can change frequently, so for the most accurate and up-to-date info, submit your complaint through Handle My Complaint.
We’ll handle reaching out to Zurich directly for you!

Mail v2

Mailing Address

Life Insurance and Investments,
Locked Bag 994, North Sydney, NSW 2059

Phone v2

Phone number

Call 131 551 from Australia
Call +61 2 9995 3777 from Overseas
Monday to Thursday, 8:30am - 7:00pm AEST
Friday, 8:30am - 5:30pm AEST

We can take care of submitting your complaint directly to Zurich, making the process hassle-free for you.