Zurich Complaints
Let us resolve your Zurich complaint
It only takes 2 minutes to get our experts started on your complaint
Zurich Complaints
Let us resolve your Zurich complaint
It only takes 2 minutes to get our experts started on your complaint
About Zurich
Zurich offers an extensive range of insurance products, including motor vehicle, property, and specialised business insurance. Their offerings encompass life insurance, death benefit insurance, income protection, total permanent disability (TPD) cover, trauma cover, and accident and health insurance. Additionally, they provide coverage for workers compensation, financial lines, liability, construction, business travel and energy insurance. Despite their expertise, some customers have reported service-related issues. If you have a complaint, you can contact Zurich via phone, post, or through their online form.
Products & Services
-
- Property insurance
- Construction insurance
- Motor vehicle insurance
- Marine insurance
- Health insurance
- Life insurance
- Death benefit insurance
- Income protection insurance
- Total Permanent Disability insurance
- Trauma insurance
- Accident insurance
- Workers Compensation insurance
- Financial Lines insurance
- Liability insurance
- Energy insurance
- Business insurance
- Business Travel insurance
About Zurich
Zurich offers an extensive range of insurance products, including motor vehicle, property, and specialised business insurance. Their offerings encompass life insurance, death benefit insurance, income protection, total permanent disability (TPD) cover, trauma cover, and accident and health insurance. Additionally, they provide coverage for workers compensation, financial lines, liability, construction, business travel and energy insurance. Despite their expertise, some customers have reported service-related issues. If you have a complaint, you can contact Zurich via phone, post, or through their online form.
Products & Services
-
- Property insurance
- Construction insurance
- Motor vehicle insurance
- Marine insurance
- Health insurance
- Life insurance
- Death benefit insurance
- Income protection insurance
- Total Permanent Disability insurance
- Trauma insurance
- Accident insurance
- Workers Compensation insurance
- Financial Lines insurance
- Liability insurance
- Energy insurance
- Business insurance
- Business Travel insurance
Common Zurich complaints
Excessive fees / charges
Rejected claims
Delays in processing claims
Customer service issues
Common Zurich complaints
Excessive fees / charges
Rejected claims
Delays in processing claims
Customer service issues
Zurich contact details
Zurich mailing address
Zurich Insurance,118 Mount Street,
North Sydney, NSW 2060
Zurich phone number
Call 131 551 from Australia
Call +61 2 9995 3777 from overseas
(Monday to Thursday, 8:30am - 7:00pm or
Friday, 8:30am - 5:30pm AEST)
Zurich complaint process
Read Zurich's complaint process here.
Zurich contact details
Zurich mailing address
Zurich Insurance, 118 Mount Street, North Sydney, NSW 2060
Zurich phone number
Call 131 551 from Australia
Call +61 2 9995 3777 from overseas
(Monday to Thursday, 8:30am - 7:00pm or Friday, 8:30am - 5:30pm AEST)
Zurich social media
Contact Zurich through their Facebook page, Instagram page, or X profile.
Zurich complaint form
Lodge your complaint via their online form.
Zurich mailing address
Zurich Insurance, 118 Mount Street, North Sydney, NSW 2060
Zurich phone number
Call 131 551 from Australia
Call +61 2 9995 3777 from overseas
(Monday to Thursday, 8:30am - 7:00pm or Friday, 8:30am - 5:30pm AEST)
Zurich social media
Contact Zurich through their Facebook page, Instagram page, or X profile.
Zurich complaint form
Lodge your complaint via their online form.
How to complain to Zurich
Contact Zurich about your complaint
Zurich's complaint policy allows you to reach them via phone, letter, or online form. Don't forget to include any supporting documents to strengthen your claim.
Wait for a complaint outcome
Zurich will acknowledge receipt of your complaint within one business day, and a decision is typically provided within 30 calendar days.
OR Lodge your complaint with Handle My Complaint
Our simple process takes just a few minutes to get started, and our expert assistance ensures your complaint is handled efficiently, working towards a fair resolution.
How to complain
to Zurich
Contact Zurich about your complaint
Zurich's complaint policy allows you to reach them via phone, letter, or online form. Don't forget to include any supporting documents to strengthen your claim.
Wait for a complaint outcome
Zurich will acknowledge receipt of your complaint within one business day, and a decision is typically provided within 30 calendar days.
OR Lodge your complaint with Handle My Complaint
Our simple process takes just a few minutes to get started, and our expert assistance ensures your complaint is handled efficiently, working towards a fair resolution.
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint to ensure it's strong before submission
2. You choose
Approve or reject the
company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
Handle My Complaint delivers better outcomes in 3 easy steps
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed
1. Expert review
Our specialists refine your complaint
to ensure it's strong before submission
2. You choose
Approve or reject the company’s resolution offer
3. Next level
We escalate your complaint to the highest level if further action is needed