Handle My Complaint knows that companies can do better by their customers.
You tell us your complaint and we tell them.
With us, you will be heard the first time and understood every time by the people who can fix your complaint quickly.
Handle My Complaint membership gives you access to our expertise to solve unlimited complaints for a monthly fee of $24.95.
And if you complete activities such as surveys, you earn loyalty points that will secure our services for FREE!
With us, everyone is better off. That’s our promise.
Got a complaint? Solve it faster with Handle My Complaint.
Submit for yourself, family member or friend.
Create your Handle My Complaint profile
and lodge your complaint
2. Earn points
Participate in our surveys and
other activities to earn points
3. Redeem points
Use your points when accessing
our complaint assistance
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GUARANTEED RESPONSE
car complaints
We’re here to take the wheel.
We know you can’t make lemonade out of a lemon car. Whether it’s a beep, slip or leak you can’t quite decode, we steer the matter in the right direction. Feel free to take the backseat.
energy complaints
Let us spark up your life.
We light fires under electricity providers, control the burn and resolve your complaints all the way through. If your prices appear high, your supply seems short and your meter looks off, we can connect to your provider to get to the bottom of the problem. We do your bills a power of good.
telco complaints
We’ll dial you up a better deal.
No more phone data drama, bad reception or
communication getting lost in translation. We
make smooth connections with telco providers.
bank complaints
You can bank on us.
We do more than tell the teller when your application
gets rejected, your fees don’t add up and your mortgage rates seem too high. You can count on us to resolve your problems with financial services.
Handle My Complaint connects you to the people who can fix your banking, power, vehicle, phone or internet problems quickly. I didn’t spend hours getting passed from person to person. It’s absolutely brilliant!
AMANDA REEDCEO, THE ROUND ABOUT
Jo is a regular spokesperson for both The Morning Show and The daily Edition. She is a passionate crusader for consumer affairs always striving to help customers get a better deal.
LUCIE MCGEOCHSUPERVISING PRODUCER, CHANNEL 7
I tried calling a few times but the company ignored my problem. Handle My Complaint got me what I wanted and helped me change providers.
Anyone who has been in a car accident knows how important it is to find good car insurance claim help. We rely so much on our cars, so the smoother the journey the quicker we can get back on the road.
If you have been injured, it can be difficult to focus, so don't be afraid to ask a trusted friend or family member to help make the car insurance claim process as painless as possible. It is best to start this process as soon as possible while all the details
You might have heard that the Australian Government is preparing to ban debit card surcharges – those pesky percentages added to seemingly every electronic transaction.
Don’t get too excited. While the Reserve Bank of Australia (RBA) is reviewing card surcharges – which cost Australians anywhere between $1 billion and $4 billion a year – any change would not come into effect until 2026.
A group of construction companies all registered to the same address in NSW is among the latest builders to go bust, with the industry still battling the effects of inflation, rising costs and trade shortages.
The liquidator said the collapse of Adroit Constructions, Maximus Builders, Maxim Builders and Maxus Builders put 25 projects at risk.
The number of builders in liquidation in 2024 is a record, with almost 3000 building companies collapsing in the last financial year. According to the Australian Securities and Investments Commission (ASIC), almost 3000 construction companies went into administration –
