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COVID-19 lockdowns mean more of us have switched to online transactions - including grocery shopping. Big supermarkets like Coles and Woolworths have levelled up their game by focussing efforts on our online grocery shopping experience. Beyond accessibility and other benefits, there are important drawbacks to virtually shopping for groceries. In this second part of our series on online supermarkets, we dive deeper into the things we need to look out for before jumping into the convenience of online purchasing.