your complaint
is our command
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
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Making Airbnb complaints in Australia
With the number of properties on the platform – 100,000 in Australia alone – there are bound to be Airbnb complaints in Australia. Just as they do in hotels or other accommodation, guests will have bad experiences and they are entitled to seek resolutions when they don’t get what they paid for. One of the reasons for making a complaint to Airbnb is last-minute cancellations. These can leave you stranded and frustrated, especially if you're trying to travel on a budget and you’re suddenly forced to scramble for alternative accommodation at inflated prices. This
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Have you had your home insurance claim rejected?
No homeowner wants to receive a letter or email with the subject line ‘home insurance claim rejected’. But it is a very common experience, judging by the number of complaints to the Australian Financial Complaints Authority (AFCA). Chief Ombudsman David Locke said complaints about general insurance, including home and car insurance, were at a record high for the second year running in 2023-2024. “We are disappointed the sector has not yet been able to achieve sustained improvement,” he said. There are stories of homeowners, for example, who were hit by devastating floods in 2022
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Secure the right home insurance claim help
Has your home been damaged in a storm or fire? Perhaps someone has broken in and stolen jewellery and other valuable items? You need to know where to get the best home insurance claim help. The logical place to start, of course, is with your insurer. But before you ring them, dig out your insurance policy and check your product disclosure statement (PDS) and the policy schedule (PS). This should detail exactly what you are covered for and will help prepare you for any questions the insurer might ask. It may also