your complaint
is our command
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
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Mixed results: Superannuation and life insurance
If you have superannuation, then it is likely you also have some form of super life insurance. By law, it is compulsory for all employer super funds to provide members with life insurance and total and permanent disability (TPD) insurance. The level of cover, however, will vary depending on your fund and your circumstances.
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Understanding life insurance exclusions
When you take out a safety net, you want to ensure there are no gaps, so it’s important to understand any life insurance exclusions that might apply to your policy.
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What are my rights to a deposit refund?
You have made a deposit on an item or service in good faith but circumstances mean you can no longer go through with the sale. Are you entitled to a deposit refund under Australian Consumer Law?