your complaint
is our command
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
Handle My Complaint began because we believed companies could do better by their customers. We set out on building the best way to get companies to respond to the needs of their customers when it comes to products and services.
Through Handle My Complaint, customers are building companies for the future. You tell us, and we tell them.
With us, everyone is better off. That's our promise.
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Price to pay: Lifting the lid on financial complaints
When Queenie received a call from Paypal about an unauthorised transaction, she took quick action, unlinking her bank card as advised. Before she knew it, more than $1600 had vanished from her account. Realising she had been scammed, Queenie immediately alerted Westpac, never thinking she would soon join the thousands of Australians making financial complaints.
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Scare tactics: What to do about ghost stores
As an increasing number of Australians are ripped off by ghost stores, those caught in the trap may be wondering if there is anything they can do.
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Online haunts: Watch out for ghost stores
Snapped up a bargain online from a local store only to find there is nothing local about it? Or that it doesn’t even exist? You are one of a growing number of Australians haunted by ghost stores.