Success Stories

I’d purchased a mobile phone but there was a problem porting my number and the company refused to cancel the contract. I approached both mobile phone companies to resolve the porting issue. Both didn’t help. Handle My Complaint pointed out to them that the Australian Consumer Law says were there is a mismatched mobile number porting the contract becomes invalid. I was able to return the phone and the contract was cancelled. I’ve learned to be more thorough in researching future purchases. I’m tell others to try Handle My Complaint. They solved my issue.

We saved $84,000 on home loans with the help of Handle My Complaint. Given the bank was at fault we hoped the complaint would be resolved, however we were doubtful throughout the process. We weren’t making any progress. We’d had months of feeling frustrated and non-valued. With the help of Handle My Complaint, we were able to continue with the complaint until it was resolved. With their support we didn’t feel ‘like a small fish in a big pond’. We went from feeling frustrated and upset to feeling satisfied and victorious! We recommend Handle My Complaint without hesitation. They alleviate the stress of dealing with the complaint whilst emotionally upset. The help provided is efficient, professional, effective, results orientated. Thank you so much again. We feel forever indebted to you!

As an individual, I felt powerless fighting a big company – “corporate bullying”. Our electricity was suddenly disconnected. I’d contacted the company many times to fix the problem but nothing worked. Handle My Complaint got us compensation for the wrongful disconnection. I felt very relieved. I felt secure and supported knowing this service is available. For those looking to try Handle My Complaint, I say, Go for it! You have nothing to lose. The service is super professional and personal.

Being treated for cancer, I didn’t have the stamina to fight to get our fuel injectors replaced. We had been back and forth for 2 years. Our mechanic felt it was the fuel injectors. The car manufacturer’s diagnostics continually told us it was within specifications, but couldn’t explain it any other way either. Absolute frustration! We did everything ourselves did but got nowhere as the company knew we didn’t have the power to expose them on such a large scale. Handle My Complaint managed to get the company to agree to replace all 4 fuel injectors even though we were well out of warranty, as the problem existed from the warranty period. We had tried to get the company to do the same thing, but they wouldn’t come to the party. Thank you. Thank you. Thanks you. Absolutely thrilled with the result. We can’t recommend Handle My Complaint highly enough or quickly enough. I have already passed Handle My Complaint’s details onto two others.