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December 2022

The panic rises as the clock ticks ever closer to Christmas Day. What happened to all our good intentions with gifts for our loved ones?

Every year, we promise ourselves that next year we’ll get organised earlier and start a present cupboard. We’ll make a list of the things our loved ones like and keep an eye out for the sales and pop those precious items in the cupboard ready to be wrapped when the time comes. It makes financial sense, too, because we’re spreading our spending over the year, rather than copping it one big hit.

 

Christmas shopping gifts online

 

Great idea in theory. But, every year, we’re staring down the barrel of another last-minute rush to fill those stockings and pop something extra under the Christmas tree. Will we ever learn?

It’s been another busy year for the team at Handle My Complaint. Since launching our new online system in February, we have handled almost 2,400 complaints for Australians across a range of industries.

From vehicles to travel, home renovation to insurance complaints, if there’s a customer who feels hard done by, we’ve assisted them to get the outcome they deserve. As the year draws to a close, we take a look at some of the situations we’ve helped resolve and share some of the lovely feedback we’ve received from our clients.