Telco complaints Tag

If you were one of the 10 million people caught up in the Optus outage in late 2023, you already know the issues a network failure can cause.

Want to avoid the need to make telco customer service complaints? While there is no surefire way to prevent issues with your mobile, landline or internet provider, there are steps you can take to help reduce the chances of significant issues.

Australians are fed up with their mobile providers, with the number of people taking telco complaints to the industry ombudsman rising for the third consecutive quarter.