Network failure: Let us help you get what Optus owes you
Are you one of the millions of Australians affected by the Optus outage? Are you wondering if it’s worth your time and effort to put in a claim for compensation?
The good news is, yes, it is - despite what you might be hearing from Optus. And we can help you do it with the minimum of fuss.
Close call: Should you upgrade your phone?
It’s that familiar feeling in the lead-up to the launch of the latest and (if advertising is to be believed) greatest smartphone ever to come on the market.
You look at the one in your hand, the one that has done its job very well for the past year. And suddenly, it doesn’t seem so appealing.
Tech update: From faster connections to more financial help
The world moves fast, but the internet often doesn’t. If you’re one of the two million Australians whose internet speed is slower than a wet weekend, you’ll no doubt be pleased to hear this big tech update: you can now upgrade to full-fibre. But there’s a catch.
And it’s not the only news you should be across in the tech world. Let’s take a look at some of the changes worth wrapping our heads around.
Here’s why Australians get a free 2 year warranty on their Apple products
With the average Australian signing up for a 24 month phone contract, it is fairly reasonable to expect that their phone will be protected for the duration of that period. Luckily this is now true in Australia thanks to a decision by Aussie regulator, the Australian Competition and Consumer Commission (ACCC).
The determination by the ACCC signals and end to Apple's global 1 year consumer guarantee in Australia.
The simple truth behind the now free extended warranty is that customers are buying a product they should expect to last 2 years. Jo Ucukalo, consumer expert and CEO of Handle My Complaint explains that by signing a 24 month contact customers are committing to a single brand for 2 years. Brands ought to commit to their customers in return.
Great ways to save 20% on your next phone bill – household tips
This article is part 2 in a series on household tips
Competition is heating up in the telco space and with Virgin Mobile recently announcing data roll over for mobile plans a move that is sure to force the hand of other providers.
With mobile phone plans costing Australian's more than ever, we've pulled together a list of household tips to save on mobile phone bills, which we found could save us up to 20% on our current plans.