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Mobile phone Tag

A mobile phone camera at our ready disposal compels many of us to capture and share our life moments, even the no-so-great ones. No longer reserved only for happy snaps, such as family portraits, sunsets and visits with exotic animals, a mobile phone camera can capture your best evidence when things go wrong.

Take Mr Jonathan Kearins recent holiday for example. After researching on the internet, he booked and paid for a romantic holiday at a 4-star resort described as ‘newly opened’ and ‘luxurious’ on Thailand’s renowned Phi Phi Island. What greeted Mr Kearins and his girlfriend upon arrival however, fell way short of the idyllic accommodation described on the internet booking website.

With the average Australian signing up for a 24 month phone contract, it is fairly reasonable to expect that their phone will be protected for the duration of that period. Luckily this is now true in Australia thanks to a decision by Aussie regulator, the Australian Competition and Consumer Commission (ACCC).

The determination by the ACCC signals and end to Apple's global 1 year consumer guarantee in Australia.

The simple truth behind the now free extended warranty is that customers are buying a product they should expect to last 2 years. Jo Ucukalo, consumer expert and CEO of Two Hoots explains that by signing a 24 month contact customers are committing to a single brand for 2 years. Brands ought to commit to their customers in return.

This article is part 2 in a series on household tips Competition is heating up in the telco space and with Virgin Mobile recently announcing data roll over for mobile plans a move that is sure to force the hand of other providers. With mobile phone plans costing Australian's more than ever, we've pulled together a list of household tips to save on mobile phone bills, which we found could save us up to 20% on our current plans.

Telemarketers are more annoying than ever!  These pesky salespeople call day and night, hawking their wares (no, we do not want to sign up for your long distance plan). We thought we'd put together a series of 5 30-60 second videos explaining your rights and how to get on to the Australian Government DO NOT CALL register.

As iPhone 5 owners are scrambling to find a solution for their dying batteries, we started to wonder what's true and what's not true about mobile phones and their batteries. Your phone's specs may say your phone gets hours and hours of talk time, but in reality the life of your battery never seems to live up to its expectations. Are you doing something right? Are you doing something wrong? You'll never know if you believe the myths we've listed below.

We’ve all experience life coming to a screeching halt when our mobile phone battery has gone flat at the worst time possible. To help with this modern day disaster, we've searched the techosphere to find these 6 easy ways of ensuring all your must-have apps are available to you 24 x 7. Of course, there are situations like Apple's current iPhone 5 disaster where you can't do anything to prolong the life of your battery because the battery itself was defective from the start. If you've got an iPhone 5 with a dodgy battery, you need to sign up to our campaign to get Apple to replace the faulty battery for FREE. Fill out a simple form and we'll do the rest on your behalf. With your help, we will urge Apple to do something about the shoddy battery life we've seen in iPhones and in the new Apple Watch.