Have you had your home insurance claim rejected?
No homeowner wants to receive a letter or email with the subject line ‘home insurance claim rejected’. But it is a very common experience, judging by the number of complaints to the Australian Financial Complaints Authority (AFCA). Chief Ombudsman David Locke
How to make a complaint against a car insurance company
Is your insurance claim taking a long time to be reviewed? Perhaps it has been rejected? You will want to know how to make a complaint against a car insurance company. Before you do so, however, double check that you have
Complaining about an insurance company
When an insurer refuses to pay an insurance claim you thought was covered under your policy, you want answers. And you’re not alone - complaining about an insurance company has become a national pastime.
How to dispute an insurance claim decision
Has your insurer rejected your claim or only agreed to cover part of your losses? If you feel you have been hard done by, there are some steps to take to dispute an insurance claim decision.