How long should an insurance claim take?
Few of us can afford to wait too long to have something repaired or replaced but how long should an insurance claim take after it’s been submitted?
How to drive a smoother insurance claim process
No one wants the pain and hassle of a car accident or a house fire to be compounded by a complicated insurance claim process.
Broken promises: Are you eligible for an insurance refund?
Did you know that you could be in line for an insurance refund of up to $290? The Australian Securities and Investment Commission (ASIC) has discovered that over 5.6 million consumers have been overcharged by insurers, amounting to a total of $815 million.
Pet insurance: What does ASIC’s crackdown mean for you?
Have you received a large veterinary bill for your pet even though you had what you thought was the right insurance? You’re far from alone.
Paying a premium: What are the real benefits of private health insurance?
Private health insurance is a popular choice in Australia, with more than 13 million people, or 55.2 percent of the population, holding a policy. More than $22 billion is paid out in benefits each year, which sounds like a huge amount being returned to customers. But is it?
Taking the stress out of complaints
Romantha Barron is in tears as she shares how much Handle My Complaint’s help meant to her.
Baby boom: Is private health insurance necessary if you’re planning for pregnancy?
Planning to have a baby? Pregnancy is an exciting time but also a nerve-wracking one. There is so much to think about, not the least of which is where to have your baby.
Australians are fortunate to have access to good health care. And most women will give birth in a public hospital, where the charges will be limited. But many opt for private hospitals because they believe it will be a better pregnancy experience, including the promise of a private room after the birth.
It’s one of the reasons women who are thinking about getting pregnant take a closer look at private health insurance. This might mean updating their existing policy to cover pregnancy and birth. Or taking it out for the first time specifically for that reason.
Dying to know: Is life insurance worth the premiums?
What is life insurance? It is basically a contract between you and an insurance company under which you pay a regular amount of money in return for a lump sum benefit.
Unlucky break: Will travel insurance protect you when you need it?
Australians are big travellers — at least we were before Covid hit. Now that we’re getting back out on the road and into the air again, should we protect our hard-earned money with travel insurance?
Some people might say that travel insurance is a waste of money. After all, what are the chances that something will actually happen to you while you’re on holiday? But the truth is, anything can happen when you’re away from home. And if something does go wrong, travel insurance can be a life saver. But is it really worth the extra expense? And how has Covid changed things?
Dead loss: Is funeral insurance worth the money?
Dying isn’t something any of us like to think about it, let alone discuss, but it might be worth asking exactly what funeral insurance is and whether it’s for you.
Funerals can be very expensive. According to Canstar, it can cost anything from $4,000 to $15,000, depending on the ceremony, and insurers know you won’t want to leave your loved ones with a hefty bill as well as a heavy heart. But is funeral insurance worth it?