Hyundai drivers demand action over peeling paint
Angry Hyundai drivers whose cars are worth little more than scrap due to a common paint peeling issue have ramped up their push for compensation.
About a dozen owners and their supporters drove their shabby looking cars to Channel 7 in Perth for a public protest just before Christmas.
Hyundai and Kia face new class actions over faulty engines in Australia
Hyundai and Kia are facing two class action lawsuits in Australia over allegations that the car manufacturers sold cars with potentially faulty engines that breached Australian consumer law. The lawsuits come after a series of recalls and safety concerns in Australia over the past few years.
On 15 February 2023, law firm Johnson Winter Slattery filed lawsuits against Hyundai and Kia, claiming that vehicles sold since 2011 were fitted with defective engines that violate Australian consumer law.
Fire victim joins Hyundai class action in fight for consumer rights
The fire was swift and silent. Anne-Maree Johnston still can’t believe how close she came to losing everything when her Hyundai caught fire in her garage without warning.
Happy customers: We’ve got a handle on your complaints
It’s been another busy year for the team at Handle My Complaint. Since launching our new online system in February, we have handled almost 2,400 complaints for Australians across a range of industries.
From vehicles to travel, home renovation to insurance complaints, if there’s a customer who feels hard done by, we’ve assisted them to get the outcome they deserve. As the year draws to a close, we take a look at some of the situations we’ve helped resolve and share some of the lovely feedback we’ve received from our clients.
Road danger: Hyundai owners warn of car failures while driving
Mandie Cowley was driving with her daughter on a busy regional highway in Victoria when her Hyundai started losing power.
“The only place I could pull over was on a bend and there was a lot of trucks. I was absolutely petrified that a truck was going to come up behind me and hit the car,” she said.
Michael Steele’s son, still a P-plater, was driving his Dad’s car at a similar high speed on a country highway in Queensland when it made a grinding sound.
"And it just came to a halt, nothing was working. He was very lucky to get it to the side of the road,” Michael said.
Nina Persin’s partner was driving at 100kmh on the Pacific Motorway, in south-east Queensland, roads still slippery from the floods, when his engine seized up.
“There was no warning light, nothing,” she said. “When the engine seized, the brakes stopped working, as did the steering wheel. My partner had huge difficulties steering the car away from the right-hand lane, avoiding the trucks on the road, towards the left lane.
“I don’t even want to imagine what could have happened."