Twitter
Facebook
Instagram
Youtube

Fluid Edge Themes

Car repairs Tag

Peter* couldn’t believe what he was hearing: “The dealership can’t fix my car because of my poor service history.”

Yet this so-called poor history was due to several factors outside his control, including that he was unable to get records from the first dealership, which had closed, and that subsequent appointments with another Hyundai dealership were late or postponed due to Covid restrictions.

Having trouble getting the dealership to take your car troubles seriously? Is the manufacturer giving you the runaround?

It’s easy to feel like you’re a voice in the wilderness when you’re being shunted from dealer to manufacturer and back again, each blaming the other – or you – for the vehicle’s faults.

Handle My Complaint CEO Jo Ucukalo says it’s an effective tactic, as most consumers simply give up.