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So you really don’t like that floral nightie Nana sent you? The shoes you got for your fashion-conscious son are just ‘so last year’? Your daughter received two of the same Nintendo game?

Yes, it’s Christmas and we’ve all received – and given – presents that just aren’t quite right. In the back of our minds, we’re wishing it was a gift card instead. No matter the reason, there’s no need to feel embarrassed about returning them.

Have you heard of The 12 Pains of Christmas? Released in the mid-1980s, the song is a parody of the popular carol, The 12 Days of Christmas, where instead of touting the pleasure of receiving various gifts, the singer bemoans the less than sunshiny parts of the festive season.

But even if Bob Rivers sounds a bit like the Grinch who stole Christmas, we all know he has a point. For all the family get-togethers, presents and general bonhomie, there is plenty to complain about this time of year (and we don’t just mean the price of cherries).

There’s more to buying a home than just the asking price. Now that you’ve got your deposit and secured any available government grants, prepare yourself for the other charges and expenses that come with becoming a homeowner.

Research is vital to help you identify the associated costs. Setting aside a budget for these fees will save you a lot of time, and hassle. It also helps ensure there are as few unexpected nasty surprises as possible.

Yvonne Arnall didn’t expect any special treatment. Like most of us, she simply expected to be treated with respect and have her issue resolved in a timely manner.

Instead, what the Melbourne grandmother got was an abject failure in customer service that dragged on for almost six months. A saga that involved her driving hundreds of kilometres on multiple occasions for appointments that never eventuated. And when her initial request was finally resolved — on the eighth appointment — it came with an added insult: a pool of urine.

Wondering why you’re receiving those misspelled SMS? It’s actually deliberate.

Scammers are bypassing the system that automatically blocks scams with a smattering of bad grammar and spelling. They are getting in front of you and hoping you click too quickly to realise your mistake.

This is just one of the more sophisticated tactics - yes, even bad spelling is sophisticated - scammers are employing to capture even the most cautious among us. Scammers are so successful that, according to the latest reports, Aussies have lost a total of $222,810,200 to scams in 2021. That’s already 26.8 percent higher than 2020, and the year is not yet over.

Worried about your energy bill? You now have more power to do something about it.

As of 1 October 2021, the Federal Government requires energy companies to switch you to a better deal within 48 hours of asking for one.

Prior to this change, companies could take up to three months to switch you over — that’s three months of paying more than you should. With Christmas on the horizon, making a switch now might just put some much-needed extra money into your account.

Rental properties are receiving more applications than ever before. This is because there are less rentals available and they are being rented at a faster pace. But don’t let this dishearten you in your search. A few simple strategies, like having your application ready before you turn up at a viewing, will put you ahead of the pack. We have insider knowledge on securing the right space for you. Our tips will help you become a savvy real estate searcher and get your application to stand out.

Selling your property can be an emotional experience, especially if you have a lot of memories from your time there. It's where you had your first dinner party, celebrated your first promotion, and started your business venture. This is why, when it comes to getting a good deal with your real estate sale, you can benefit from using independent experts like real estate agents. Below are our top tips for finding your best real estate agent.