Broken promises: Are you eligible for an insurance refund?
Did you know that you could be in line for an insurance refund of up to $290? The Australian Securities and Investment Commission (ASIC) has discovered that over 5.6 million consumers have been overcharged by insurers, amounting to a total of $815 million.
Seeing red: How to handle debt collectors
Are you being hounded by a debt collector? Are there endless phone calls and texts? Perhaps they are even calling or texting family members or friends to try to get hold of you. Here’s how to handle debt collectors.
No one wants to be chased for money, especially at a time they are feeling vulnerable and under financial stress. While businesses are entitled to expect payment for a product or service, there are rules and regulations around debt collection. There are also places you can go to get help dealing with debt collectors, so don’t feel backed into a corner.
Card surcharges: Are you paying too much?
Ever wondered why your cup of coffee costs an extra 15 cents at one café and not another? Or when you go to pay for petrol with Visa or Mastercard, you're told it will cost another 1.5 percent? These added costs are known as card surcharges and while they might not account for much in one or two transactions, they certainly add up.
The Albanese Government is preparing to ban debit card surcharges - the amount a business charges to cover the cost of an electronic transaction – from 1 January 2026, pending a review by the Reserve Bank of Australia (RBA). Treasurer Jim Chalmers said consumers should not be punished for using cards or digital payments.
Money matters: How a financial counsellor can help you
Struggling to juggle all your bills? Falling behind on your rent or mortgage payments? You may benefit from financial counselling.
We seek advice from the experts for all kinds of things in our lives – from health to education and everything in between, so you shouldn’t be embarrassed about asking for assistance in an area integral to your wellbeing.
Financial counsellors can help you navigate a very stressful time. But who exactly are these professionals? What role do they play in helping you regain control of your financial health? Let's delve deeper into understanding the invaluable support they can provide.
Debt disaster: How to ask for financial hardship help
Money – particularly the lack of it – is a sensitive topic for most of us. There's a level of embarrassment or shame that can come with the inability to meet financial obligations.
Paying the price: The cost of payday loans
Picture this: It's the end of the month, and you're anxiously waiting for your next paycheck. An unexpected expense throws your budget off balance, and you're desperate for a solution. An online search brings up payday loans in Australia and you are tempted by the promise of immediate relief.
When we find ourselves in financial strife, it's tempting to look for a quick fix but if you don’t pay the loan back quickly, even a small amount can end up costing you big time. Before you sign on that dotted line, take a closer look at what you might be getting yourself into.
Paying a premium: What are the real benefits of private health insurance?
Private health insurance is a popular choice in Australia, with more than 13 million people, or 55.2 percent of the population, holding a policy. More than $22 billion is paid out in benefits each year, which sounds like a huge amount being returned to customers. But is it?
Baby boom: Is private health insurance necessary if you’re planning for pregnancy?
Planning to have a baby? Pregnancy is an exciting time but also a nerve-wracking one. There is so much to think about, not the least of which is where to have your baby.
Australians are fortunate to have access to good health care. And most women will give birth in a public hospital, where the charges will be limited. But many opt for private hospitals because they believe it will be a better pregnancy experience, including the promise of a private room after the birth.
It’s one of the reasons women who are thinking about getting pregnant take a closer look at private health insurance. This might mean updating their existing policy to cover pregnancy and birth. Or taking it out for the first time specifically for that reason.
Dying to know: Is life insurance worth the premiums?
What is life insurance? It is basically a contract between you and an insurance company under which you pay a regular amount of money in return for a lump sum benefit.
Pay attention: Your guide to online payment platforms
Online payment has certainly made our lives easier. It's become more convenient for us to shop online, pay for bills and send money to family and friends.
So it’s probably no surprise that the FIS Global Payments Report predicts the use of cash will drop from 7 percent to 2 percent of all point-of-sale transactions by 2025.
FIS, a payments technology company, says the pandemic has only accelerated our move to digital wallets and other e-commerce, or online payment platforms.