Get smart: Avoid telco customer service complaints
Want to avoid the need to make telco customer service complaints? While there is no surefire way to prevent issues with your mobile, landline or internet provider, there are steps you can take to help reduce the chances of significant issues.
Call waiting: Australians demand action on telco complaints
Australians are fed up with their mobile providers, with the number of people taking telco complaints to the industry ombudsman rising for the third consecutive quarter.
Uneven split: Class action settlement distribution
After a long journey through the courts, the legal proceedings you joined have been successful, and it is finally time for the class action settlement distribution.
Once you know the total amount of the class action settlement, your first question is likely to be: “How much do I get?” Quickly followed by: “When will I get it?”
The ups and downs of class action settlements
Class action settlements aren’t just about the eye-popping dollar figures you see in the headlines - they’re a powerful way for individuals to join forces and seek justice together.
Life insurance versus funeral insurance: What’s best?
Insurance is a safety net for our families as much as it is for us, particularly as we age. If you're weighing up life insurance versus funeral insurance, it's important to look at them in relation to your personal circumstances.
Funeral insurance for seniors
Funeral insurance is one way to ensure your loved ones are not left with a big expense at a time when they are already vulnerable.
Get a grip on the driveaway price
We have all seen the glossy car ads trumpeting the driveaway price or “drive away, no more to pay”. Dealers typically promote these packages when they are looking to shift greater volumes or make way for next year’s stock.
But what does this sales pitch actually mean? Does the driveaway price include stamp duty? What about if you want to add accessories? Do you have to pay for insurance separately?
Don’t get caught by a dodgy car salesman
The last thing anyone needs when looking for a new vehicle is a dodgy car salesman. A car is an expensive purchase for most people, so you want to ensure you are getting what you pay for.
Mixed results: Superannuation and life insurance
If you have superannuation, then it is likely you also have some form of super life insurance. By law, it is compulsory for all employer super funds to provide members with life insurance and total and permanent disability (TPD) insurance. The level of cover, however, will vary depending on your fund and your circumstances.
Understanding life insurance exclusions
When you take out a safety net, you want to ensure there are no gaps, so it’s important to understand any life insurance exclusions that might apply to your policy.