How long should an insurance claim take?
Few of us can afford to wait too long to have something repaired or replaced but how long should an insurance claim take after it’s been submitted?
How to drive a smoother insurance claim process
No one wants the pain and hassle of a car accident or a house fire to be compounded by a complicated insurance claim process.
Fuel fight: What vehicle efficiency standards mean for you
Are you looking to buy a new car? The rising cost of fuel will undoubtedly be factored into the choice you make - a more efficient car means less money at the bowser, after all.
Driving change: Take control of car complaints
Having trouble getting the dealership to take your car troubles seriously? Is the manufacturer giving you the runaround?
It’s easy to feel like you’re a voice in the wilderness when you’re being shunted from dealer to manufacturer and back again, each blaming the other – or you – for the vehicle’s faults.
Handle My Complaint CEO Jo Ucukalo says it’s an effective tactic, as most consumers simply give up.
Hyundai drivers demand action over peeling paint
Angry Hyundai drivers whose cars are worth little more than scrap due to a common paint peeling issue have ramped up their push for compensation.
About a dozen owners and their supporters drove their shabby looking cars to Channel 7 in Perth for a public protest just before Christmas.
Driving data: Your car could be invading your privacy
Did you know you could be driving a privacy nightmare? The computer on wheels that enables you to find your way and navigate traffic hazards is sharing information you never thought possible, including your sexual activity.
Drive with assurance: Understanding insurance and rights for your leased car
Leasing a car can be as exhilarating as a drive down the open road. But, much like any journey, it's essential to be prepared for the twists and turns ahead. Insurance considerations and consumer rights might not be the first things on your mind, but they're crucial to ensuring a smooth ride.
Drive a bargain: Should I buy or lease my next car?
Need a new car? Is the thought of paying such a large amount of money for a new set of wheels making you sweat? It might be worth considering a car lease rather than buying your next vehicle.
But leasing isn't for everyone. Before jumping into the driver’s seat, it’s important to ask some key questions to determine if leasing best fits you and your circumstances. Let's give a rundown to find out if leasing a car will work for you.
Hyundai and Kia face new class actions over faulty engines in Australia
Hyundai and Kia are facing two class action lawsuits in Australia over allegations that the car manufacturers sold cars with potentially faulty engines that breached Australian consumer law. The lawsuits come after a series of recalls and safety concerns in Australia over the past few years.
On 15 February 2023, law firm Johnson Winter Slattery filed lawsuits against Hyundai and Kia, claiming that vehicles sold since 2011 were fitted with defective engines that violate Australian consumer law.
Vehicle recalls: Take the driver’s seat with safety issues
When you hear your vehicle has been recalled, it’s natural to go into panic mode. However, a recall is not necessarily a bad thing - it means the manufacturer is staying on top of safety regulations.
It becomes an issue when the manufacturers don’t communicate properly with vehicle owners or conduct repairs in a timely manner.