What are my rights to a deposit refund?
You have made a deposit on an item or service in good faith but circumstances mean you can no longer go through with the sale. Are you entitled to a deposit refund under Australian Consumer Law?
Car deposits: What are my refund rights?
No one wants to see their car deposit go down the gurgler. But if you change your mind or find a better deal before the sale goes through, do you have the right to a refund?
Getting your money back: Are deposits refundable?
Down payments help secure everything from a table at a restaurant to a dream home, but what if circumstances change? Are deposits refundable?
Making a pet insurance claim
If you’ve been paying your premiums on time, it is reasonable to expect a pet insurance claim to go smoothly. But while many pet insurers now offer convenient online claims, it doesn’t guarantee that your bill will be fully—or even partially—covered.
The lowdown on pet insurance
Pet insurance, much like private health insurance, acts as a safety net – providing financial protection in case your furry friend faces unexpected health issues.
Secondhand blues: Understanding car warranties
Before you pay for a used car, it’s important you take steps to protect yourself from avoidable issues.
Used cars: How to avoid a lemon
It's understandable you might be feeling a bit nervous about buying a used car – no one wants to end up with a lemon, facing costly repairs and the inconvenience of being without a vehicle.
Using a debt collection dispute letter
If you have received a letter of demand from a debt collector for a debt that isn’t yours or is for more than you owe, you should take steps to challenge it. One of the best ways to do so is with a debt collection dispute letter - a formal response outlining why you are disputing the amount claimed.
What can a debt collector legally do?
There are rules and regulations governing debt collection in Australia. While businesses and individuals are entitled to seek money they are owed, it is important to ask what can a debt collector legally do to ensure your rights are not infringed in the process.
What is a PayID business account scam?
If you are one of the millions of Australians using PayID, you have probably chosen it because of a mixture of convenience and security. But you can be vulnerable to a PayID business account scam – whether you have a business account or not.