Fail safe: What income protection does not cover
While insurance provides some comfort should you be injured or too sick to work, it is important you understand what income protection does not cover as much as what it does.
Work cover: Is income protection worth it?
Have you thought about what would happen if illness or disability suddenly prevented you from working, even in the short term? Most Australians would struggle to meet ongoing obligations, which is why many decide income protection insurance is worth the expense.
How to make a complaint against a supermarket
Have you bought grocery items that have gone off well before the expiry date? Been charged more at the checkout for an item marked much cheaper on the shelves? Or had your online supermarket order cancelled without explanation? These are all good reasons to know how to make a complaint against a supermarket.
Checking out: Complaints about supermarket customer service
Australian shoppers have been complaining for many years about the rising cost of groceries, but they are also far from happy about how they are treated at supermarkets. We receive more complaints about supermarket customer service than we do prices.
Supermarket complaints: What every shopper should know
When most of us are forking out more than 20 percent of our weekly income for groceries, we expect to get value for money and good service. But given the volume of supermarket complaints, it’s clear many Australians don’t feel they are receiving either.
Braking hard: How to complain about a car service
Had a less than satisfactory experience with your mechanic? Not sure how to resolve the matter? Before we tell you how to complain – and where – let’s look at some common grievances against mechanics and service centres.
Beware the hidden issues of car servicing
We should always keep our vehicles in good shape but there are a few things you should know before booking to help avoid the hidden issues of car servicing.
The first one is to try to maintain regular services. With households feeling the pinch with rising cost of living, many Australian motorists are putting off car servicing.
Class action costs: Who pays the price?
Going to court is not for the faint-hearted and few of us have deep enough pockets to do it on our own. Class actions bring individuals together to seek redress without the fear of losing everything. But if you’re not paying for them, who is? And what does that mean for you in terms of compensation?
Joining class actions: Is it worth the effort?
Have you ever thought of joining a class action? Given it involves the courts, you may have dismissed the idea out of hand as being too expensive or too time consuming.
Understanding class actions
If you’ve watched any legal dramas on TV, you’ll have heard of class actions. You may have even read about some of the record settlements that have come out of real-life cases. But how much do you know about them? Understanding class actions gives you a better idea of your legal rights and avenues for compensation if you have been wronged.