Unauthorised transactions: What you need to know
When Queenie received a call from Paypal about an unauthorised transaction, she took quick action, unlinking her bank card as advised. Before she knew it, more than $1600 had vanished from her account. Realising she had been scammed, Queenie immediately alerted Westpac, never thinking she would soon join the thousands of Australians making financial complaints.
Price to pay: Lifting the lid on financial complaints
When Queenie received a call from Paypal about an unauthorised transaction, she took quick action, unlinking her bank card as advised. Before she knew it, more than $1600 had vanished from her account. Realising she had been scammed, Queenie immediately alerted Westpac, never thinking she would soon join the thousands of Australians making financial complaints.
Scare tactics: What to do about ghost stores
As an increasing number of Australians are ripped off by ghost stores, those caught in the trap may be wondering if there is anything they can do.
Online haunts: Watch out for ghost stores
Snapped up a bargain online from a local store only to find there is nothing local about it? Or that it doesn’t even exist? You are one of a growing number of Australians haunted by ghost stores.
How to make a complaint against a car insurance company
Is your insurance claim taking a long time to be reviewed? Perhaps it has been rejected? You will want to know how to make a complaint against a car insurance company. Before you do so, however, double check that you have
Looking for car insurance claim help?
Anyone who has been in a car accident knows how important it is to find good car insurance claim help. We rely so much on our cars, so the smoother the journey the quicker we can get back on the road.
If you have been injured, it can be difficult to focus, so don't be afraid to ask a trusted friend or family member to help make the car insurance claim process as painless as possible. It is best to start this process as soon as possible while all the details are fresh in your mind.
Complaining about an insurance company
When an insurer refuses to pay an insurance claim you thought was covered under your policy, you want answers. And you’re not alone - complaining about an insurance company has become a national pastime.
How to dispute an insurance claim decision
Has your insurer rejected your claim or only agreed to cover part of your losses? If you feel you have been hard done by, there are some steps to take to dispute an insurance claim decision.
What is a PayID business account scam?
If you are one of the millions of Australians using PayID, you have probably chosen it because of a mixture of convenience and security. But you can be vulnerable to a PayID business account scam – whether you have a business account or not.
Beware the PayID scam marketplace
As the cost of living bites in homes across the country, many Australians are turning to Facebook Marketplace to raise a bit of extra cash. But be warned: it has also become the PayID scam marketplace.