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Insider Tips

How can we be of service? Let us count the ways. We actually mean service – unlike those who have promised it before and didn’t show up when it counted most. Consider these insider tips your key to consumer affairs.

Buying a residential porperty can be a long, tedious process. And if you’re not ready, you could easily fall into a hole of home buyers stress and frustration. But don’t lose hope. Armed with the right knowledge and a solid plan, you’ll be a homeowner before you can say ‘sold’!

Let’s walk through the key steps you need to take (and prepare yourself for) to score the best home.

 

As we emerge from the season of indulgence and look ahead to the new year, we all know what’s next.

We can see the advertisements to ‘lose those Christmas kilos’ before they even arrive, luring us into gyms, booking sessions with a personal trainer or signing up to the latest fitness app.

And, because we all want to start the new year on a good note, we’re even more likely to sign on the dotted line than usual. But is it worth it?

So you really don’t like that floral nightie Nana sent you? The shoes you got for your fashion-conscious son are just ‘so last year’? Your daughter received two of the same Nintendo game?

Yes, it’s Christmas and we’ve all received – and given – presents that just aren’t quite right. In the back of our minds, we’re wishing it was a gift card instead. No matter the reason, there’s no need to feel embarrassed about returning them.

Have you heard of The 12 Pains of Christmas? Released in the mid-1980s, the song is a parody of the popular carol, The 12 Days of Christmas, where instead of touting the pleasure of receiving various gifts, the singer bemoans the less than sunshiny parts of the festive season.

But even if Bob Rivers sounds a bit like the Grinch who stole Christmas, we all know he has a point. For all the family get-togethers, presents and general bonhomie, there is plenty to complain about this time of year (and we don’t just mean the price of cherries).

There’s more to buying a home than just the asking price. Now that you’ve got your deposit and secured any available government grants, prepare yourself for the other charges and expenses that come with becoming a homeowner.

Research is vital to help you identify the associated costs. Setting aside a budget for these fees will save you a lot of time, and hassle. It also helps ensure there are as few unexpected nasty surprises as possible.

Yvonne Arnall didn’t expect any special treatment. Like most of us, she simply expected to be treated with respect and have her issue resolved in a timely manner.

Instead, what the Melbourne grandmother got was an abject failure in customer service that dragged on for almost six months. A saga that involved her driving hundreds of kilometres on multiple occasions for appointments that never eventuated. And when her initial request was finally resolved — on the eighth appointment — it came with an added insult: a pool of urine.

If you’ve been feeling trapped within your own state, you’re probably more than a little excited at the thought of the country opening up. But you may be worried about blowing your travel budget with unexpected expenses.

Travelling in this Covid recovery period is not without its challenges. The pandemic has brought unpredictability to almost everything we previously took for granted — from border restrictions and other new travel requirements to the inevitable price rises, there’s a lot to catch you unawares.

So how do you plan an affordable getaway in this era? We’ve rounded up some top tips from budget travel experts.

Australian consumers are set to spend a record-breaking $5.4 billion in the upcoming four-day shopping bonanza, a big jump on last year’s $3.8 billion.

The mammoth shopping event officially kicks off on November 26 with Black Friday and extends until Cyber Monday. However, many retailers are offering sales right now. Some offer savings of up to 80 percent.

Wondering why you’re receiving those misspelled SMS? It’s actually deliberate.

Scammers are bypassing the system that automatically blocks scams with a smattering of bad grammar and spelling. They are getting in front of you and hoping you click too quickly to realise your mistake.

This is just one of the more sophisticated tactics - yes, even bad spelling is sophisticated - scammers are employing to capture even the most cautious among us. Scammers are so successful that, according to the latest reports, Aussies have lost a total of $222,810,200 to scams in 2021. That’s already 26.8 percent higher than 2020, and the year is not yet over.