Complaining about an insurance company
When an insurer refuses to pay an insurance claim you thought was covered under your policy, you want answers. And you’re not alone - complaining about an insurance company has become a national pastime.
How to dispute an insurance claim decision
Has your insurer rejected your claim or only agreed to cover part of your losses? If you feel you have been hard done by, there are some steps to take to dispute an insurance claim decision.
Rent to buy laptops: Weigh your options
Is your laptop on its last legs? If your bank account is a little stretched right now, a rent to buy laptop could be appealing.
Facebook Marketplace robbery alert
No one expects to fall victim to a Facebook Marketplace robbery when they choose the popular online platform to sell items.
Raising the alarm: Report scams on Facebook
Although online marketplaces are increasingly aware of the risks of fraud and scams, the level of protection varies from platform to platform. But you should always report scams on Facebook or any other online marketplace.
What’s a payday advance app in Australia?
Pay on demand applications such as MyPayNow and Beforepay are designed to provide access to a portion of earned but unpaid wages before your official payday. Like payday loans, payday advance apps in Australia offer a safety net if you’re caught short unexpectedly.
Finding alternatives to payday loans
When you're struggling to pay bills, it can be tempting to look for a quick fix. Payday loans may seem like a simple solution but before you sign up it’s worth exploring alternatives to payday loans.
Paying for JB Hi-Fi extra care
As you go up to pay for your new TV or computer, the helpful salesperson might suggest you take out JB Hi-Fi extra care. If you’re forking over a few thousand dollars, the extended warranty might seem like a good idea, but is it?
Do you have to pay for a warranty?
An extended warranty is a voluntary add-on, not a mandatory purchase. If someone you’re buying a product or service from suggests that you have to pay for a warranty, don’t fall for the sales pitch.
Using a debt collection dispute letter
If you have received a letter of demand from a debt collector for a debt that isn’t yours or is for more than you owe, you should take steps to challenge it. One of the best ways to do so is with a debt collection dispute letter - a formal response outlining why you are disputing the amount claimed.