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Fluid Edge Themes

Insider Tips

How can we be of service? Let us count the ways. We actually mean service – unlike those who have promised it before and didn’t show up when it counted most. Consider these insider tips your key to consumer affairs.

Picture this: It's the end of the month, and you're anxiously waiting for your next paycheck. An unexpected expense throws your budget off balance, and you're desperate for a solution. An online search brings up payday loans in Australia and you are tempted by the promise of immediate relief.

When we find ourselves in financial strife, it's tempting to look for a quick fix but if you don’t pay the loan back quickly, even a small amount can end up costing you big time. Before you sign on that dotted line, take a closer look at what you might be getting yourself into.

Need a new computer at home or some new laptops for the office? If you are weighing up whether your budget can stretch to the latest model, you might consider putting your new computer or laptops on lease.

Buying a new computer or laptop can be very expensive, particularly if you need one that has a decent capacity to get your work done. With rapid technological advances, it can be challenging to keep up. What once seemed speedy can now feel like a drag as the volume of work you do increases.

Qantas proudly sells itself as “the spirit of Australia” but if that’s the case the spirit is not happy. According to the Australian Competition and Consumer Commission (ACCC), Qantas received the highest number of complaints of any airline in the 2022 financial year. Most grievances related to service issues, such as flight delays and long wait times to speak with customer service agents.

Hyundai and Kia are facing two class action lawsuits in Australia over allegations that the car manufacturers sold cars with potentially faulty engines that breached Australian consumer law. The lawsuits come after a series of recalls and safety concerns in Australia over the past few years.

On 15 February 2023, law firm Johnson Winter Slattery filed lawsuits against Hyundai and Kia, claiming that vehicles sold since 2011 were fitted with defective engines that violate Australian consumer law.

Gap Studios, a photography studio based in Newstead, Queensland, has been accused of using unethical and manipulative business practices and unfair contract terms to deceive customers into spending thousands of dollars on photos.

The studio frequently promotes "free" photography sessions on social media, encouraging people to sign up with the promise of a chance to win the free photography experience. However, those who enter the competition are in for a nasty surprise.

Ever gone to the grocery store with a list of five or six things you need and walked out with double, if not triple that? You’re far from alone.

Of course, once you’re there you might remember something else you need. Or something you usually buy is half price, so you can't resist the deal and buy a couple. And then there’s the impulse buy so many of us are guilty of.