Oversubscribed? Breaking the subscription trap
How many subscriptions do you have? Is it just Netflix and one other streaming service? Or do you subscribe to myriad apps on your phone or online? Do you even know how many subscriptions you have anymore?
Grocery gripe: Why does food cost so much more?
With everything from fuel, utility, to grocery bills rising constantly, Australians are watching their pennies – cutting back on luxuries, leaving heaters off, adding more blankets in winter, and catching the bus instead of driving.
But food isn't just another bill—it's a necessity. We have to eat, ideally healthily - shunning fast food and snacks in favour of fruit and vegetables, lean meat and seafood. But with food prices increasing an average of eight percent a year (many items have risen a lot more), the grocery bill is taking a bigger and bigger slice out of household budgets each week.
Broken promises: Are you eligible for an insurance refund?
Did you know that you could be in line for an insurance refund of up to $290? The Australian Securities and Investment Commission (ASIC) has discovered that over 5.6 million consumers have been overcharged by insurers, amounting to a total of $815 million.
Not so super: How to avoid delays in superannuation claims
Superannuation is our retirement safety net, a nest egg no one wants to access too early. But there are many reasons why you might need to do so, not the least of which is financial distress.
The Australian Financial Complaints Authority (AFCA) says the number of complaints involving delays in the handling of superannuation claims has jumped in the past year, from 18 percent of all complaints in 2022 to 24 percent in May 2023.
Raising hell: Why does childcare cost so much?
More than one million Australian families used childcare last year. If you were one of them, you know how expensive it has become.
After a six-month investigation, the Australian Consumer and Competition Commission (ACCC) handed down its interim report into the sector earlier this month.
The ACCC found that childcare fees were rising faster than inflation and wage growth, and government subsidies have failed to keep pace.
Taxing time: Wise up to end of financial year scammers
The only people who love this time of year are accountants - and scammers.
While you’re busy trying to get your finances for the end-of-financial year tax submission, scammers are also busy trying to persuade you to part with money.
Pet insurance: What does ASIC’s crackdown mean for you?
Have you received a large veterinary bill for your pet even though you had what you thought was the right insurance? You’re far from alone.
Seeing red: How to handle debt collectors
Are you being hounded by a debt collector? Are there endless phone calls and texts? Perhaps they are even calling or texting family members or friends to try to get hold of you. Here’s how to handle debt collectors.
No one wants to be chased for money, especially at a time they are feeling vulnerable and under financial stress. While businesses are entitled to expect payment for a product or service, there are rules and regulations around debt collection. There are also places you can go to get help dealing with debt collectors, so don’t feel backed into a corner.
Card surcharges: Are you paying too much?
Ever wondered why your cup of coffee costs an extra 15 cents at one café and not another? Or when you go to pay for petrol with Visa or Mastercard, you're told it will cost another 1.5 percent? These added costs are known as card surcharges and while they might not account for much in one or two transactions, they certainly add up.
The Albanese Government is preparing to ban debit card surcharges - the amount a business charges to cover the cost of an electronic transaction – from 1 January 2026, pending a review by the Reserve Bank of Australia (RBA). Treasurer Jim Chalmers said consumers should not be punished for using cards or digital payments.
Money matters: How a financial counsellor can help you
Struggling to juggle all your bills? Falling behind on your rent or mortgage payments? You may benefit from financial counselling.
We seek advice from the experts for all kinds of things in our lives – from health to education and everything in between, so you shouldn’t be embarrassed about asking for assistance in an area integral to your wellbeing.
Financial counsellors can help you navigate a very stressful time. But who exactly are these professionals? What role do they play in helping you regain control of your financial health? Let's delve deeper into understanding the invaluable support they can provide.