Join Handle My Complaint and reap the rewards
If you’ve ever spent hours on the phone trying to sort out an issue with a product or service, or been given the run-around by a company’s complaints department, you’ll see the value in getting someone else to do the legwork for you.
Staying power: What are your rights if an Airbnb host cancels?
So you’re one of the lucky ones who’s secured tickets to a Taylor Swift concert. You’ve even been organised enough to book a reasonably priced Airbnb for the occasion. The excitement level is rising.
Then you get a message. The Airbnb host is cancelling your reservation. You will have to find somewhere else to stay closer to the event when almost everything is booked out or is really expensive. Worse still, you later discover the host has relisted your accommodation for a higher price for the same time.
Hyundai drivers demand action over peeling paint
Angry Hyundai drivers whose cars are worth little more than scrap due to a common paint peeling issue have ramped up their push for compensation.
About a dozen owners and their supporters drove their shabby looking cars to Channel 7 in Perth for a public protest just before Christmas.
Consumer law update needed to combat ‘junk insurance’
Handle My Complaint is urging the Federal Government to protect consumers from so-called ‘junk insurance’ by making the Australian Consumer Law clearer.
Maurice Blackburn Lawyers filed a class action against JB Hi-Fi in the Supreme Court of Victoria last week, claiming that extended warranties offer no benefit to consumers.
Driving data: Your car could be invading your privacy
Did you know you could be driving a privacy nightmare? The computer on wheels that enables you to find your way and navigate traffic hazards is sharing information you never thought possible, including your sexual activity.
Buckle up: Tips to trim the budget this Christmas
Are you feeling the pinch? Perhaps you’ve already cut back on discretionary spending. Or are contemplating a much more frugal Christmas season.
You’re not alone. New research shows while Australians are tipped to spend almost $5 billion on online shopping in the leadup to Christmas this year, almost half of those surveyed are planning to spend less than the same time in 2022. And almost 80 percent said they plan to cut back on non-essential spending in the same period.
Sales season: Stay out of the red this Black Friday
The emails are lobbing into your inbox with increasing regularity. You may even be getting alerts on your phone. The flashing ads are all over websites. All of them promise you amazing deals and unprecedented discounts.
There is no escaping the fact we’re hurtling toward Black Friday. And peak spending season. This mad day of discounts traditionally marks the start of Christmas shopping in the United States, falling just after Thanksgiving.
Network failure: Let us help you get what Optus owes you
Are you one of the millions of Australians affected by the Optus outage? Are you wondering if it’s worth your time and effort to put in a claim for compensation?
The good news is, yes, it is - despite what you might be hearing from Optus. And we can help you do it with the minimum of fuss.
Close call: Should you upgrade your phone?
It’s that familiar feeling in the lead-up to the launch of the latest and (if advertising is to be believed) greatest smartphone ever to come on the market.
You look at the one in your hand, the one that has done its job very well for the past year. And suddenly, it doesn’t seem so appealing.
Drive with assurance: Understanding insurance and rights for your leased car
Leasing a car can be as exhilarating as a drive down the open road. But, much like any journey, it's essential to be prepared for the twists and turns ahead. Insurance considerations and consumer rights might not be the first things on your mind, but they're crucial to ensuring a smooth ride.