Removing road blocks to customer care
Saul Frank knows when he’s being given the run-around with customer care. And he would never do the same to his customers.
Mobile thinking: How to save money on your phone bill
Has the cost of living made you take a closer look at your monthly phone bill?
If you’re with Optus, you might be worried about more than just the amount they are charging you.
Seven dining dates worth your dollars
Aussies love to dine out and with such a wonderful array of cuisines and venues to choose from, who can blame us?
But the rising cost of living is making many consumers think twice about how much we fork out for food and where.
Buying a car? Take the driver’s seat at the dealership
You've decided you want a new or near-new car. How exciting. So exciting, in fact, that it’s easy to get carried away and spend more than you intended. Especially when the smooth-talking salespeople at the car dealership know all the right things to say to help you do just that.
Don’t be tempted by all the extras they promise to throw in for a “great deal”. For most of us, a car is the second biggest investment we’ll make (after our house). It’s money you should be spending wisely. Chances are you don’t need those extras. Even if the dealer says they will take your driving experience to the next level.
Taking the stress out of complaints
Romantha Barron is in tears as she shares how much Handle My Complaint’s help meant to her.
Car servicing: Go the extra mile with the right mechanic
If you want to ensure your car goes the distance, you need to service it regularly – and that means finding a reliable mechanic. While you will drive away with a lighter bank balance wherever you go for a service, you don’t want to clock up hours thereafter with car servicing complaints.
Baby boom: Is private health insurance necessary if you’re planning for pregnancy?
Planning to have a baby? Pregnancy is an exciting time but also a nerve-wracking one. There is so much to think about, not the least of which is where to have your baby.
Australians are fortunate to have access to good health care. And most women will give birth in a public hospital, where the charges will be limited. But many opt for private hospitals because they believe it will be a better pregnancy experience, including the promise of a private room after the birth.
It’s one of the reasons women who are thinking about getting pregnant take a closer look at private health insurance. This might mean updating their existing policy to cover pregnancy and birth. Or taking it out for the first time specifically for that reason.
Dying to know: Is life insurance worth the premiums?
What is life insurance? It is basically a contract between you and an insurance company under which you pay a regular amount of money in return for a lump sum benefit.
Pay attention: Your guide to online payment platforms
Online payment has certainly made our lives easier. It's become more convenient for us to shop online, pay for bills and send money to family and friends.
So it’s probably no surprise that the FIS Global Payments Report predicts the use of cash will drop from 7 percent to 2 percent of all point-of-sale transactions by 2025.
FIS, a payments technology company, says the pandemic has only accelerated our move to digital wallets and other e-commerce, or online payment platforms.
Unlucky break: Will travel insurance protect you when you need it?
Australians are big travellers and even the cost-of-living squeeze hasn’t changed that. But as the cost of everything from flights to food creeps up, is it still worth buying travel insurance?