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Insider Tips

How can we be of service? Let us count the ways. We actually mean service – unlike those who have promised it before and didn’t show up when it counted most. Consider these insider tips your key to consumer affairs.

Scammers like to take advantage of what’s popular and urgent. It’s no wonder that in a time of fear and uncertainty, scams spread like a virus, offering fake solutions and knock-off items. We have to be careful because as much as they’re after our money, they’re also out for our personal details and access to our computer. How can you avoid being duped? We’ve rounded up some of the most common trends in fake goods, plus helpful tips to avoid counterfeit tricks.

Winter was coming... but the cold snap has well and truly arrived. The mercury drop means woolly coats, water-proof boots, and eye-watering power bills. In fact, previous research found households use almost a third of their annual electricity in winter and could be paying 40 percent more compared to the summer season.

It’s no question that your kitchen appliances need to work well. From stoves to fridges, toasters to dishwashers, these are all important in preparing for and cleaning up after a meal. They should be safe, durable, and effective. So, when it comes to a kitchen appliance, which should you splurge on, and which ones can you save on? We're here to guide you with some tips for buying the perfect kitchen appliance.

When it comes to home improvements and maintenance, a great tradesperson is like a magician with their hands. Carpenters, plumbers, electricians, and technicians… give them a task to do and, hey presto, it appears. So, how do you decide who to hire and what factors should you consider? We have a few of our handy tips on navigating the course to engage the right tradespeople.

COVID-19 has wrecked havoc with wedding plans. Which has meant extra planning and replanning. As a bride, you'll spend 36 whole days planning your wedding. You'll cross your fingers and hope that your wedding runs exactly to schedule. But despite your best efforts, there's bound to be something that goes wrong on the day. A contingency plan has never been more essential than during these COVID times.

I want to welcome you to the Two Hoots Tribe - our new community where we are harnessing consumers’ voices to improve products and services.

We all purchase products and services on a daily basis. As we go about our day, using these products and services, often we encounter questions and issues. When this happens, we want to reach out to somebody for help.

COVID has made us appreciate how important it is to care for our health. At the start of the lockdown, restrictions meant we had to cancel our checkups. Now, we are making bookings for our vaccine injections. It is also that time of year when the price of Private Health Insurance increases. You are probably wondering how the latest changes will affect you and your family.