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Insider Tips

How can we be of service? Let us count the ways. We actually mean service – unlike those who have promised it before and didn’t show up when it counted most. Consider these insider tips your key to consumer affairs.

Has your home been damaged in a storm or fire? Perhaps someone has broken in and stolen jewellery and other valuable items? You need to know where to get the best home insurance claim help.

The logical place to start, of course, is with your insurer. But before you ring them, dig out your insurance policy and check your product disclosure statement (PDS) and the policy schedule (PS). This should detail exactly what you are covered for and will help prepare you for any questions the insurer might ask.

Anyone who has been in a car accident knows how important it is to find good car insurance claim help. We rely so much on our cars, so the smoother the journey the quicker we can get back on the road.

If you have been injured, it can be difficult to focus, so don't be afraid to ask a trusted friend or family member to help make the car insurance claim process as painless as possible. It is best to start this process as soon as possible while all the details are fresh in your mind.

You might have heard that the Australian Government is preparing to ban debit card surcharges – those pesky percentages added to seemingly every electronic transaction.

Don’t get too excited. While the Reserve Bank of Australia (RBA) is reviewing card surcharges – which cost Australians anywhere between $1 billion and $4 billion a year – any change would not come into effect until 2026.

A group of construction companies all registered to the same address in NSW is among the latest builders to go bust, with the industry still battling the effects of inflation, rising costs and trade shortages.

The liquidator said the collapse of Adroit Constructions, Maximus Builders, Maxim Builders and Maxus Builders put 25 projects at risk.