Online haunts: Watch out for ghost stores
Snapped up a bargain online from a local store only to find there is nothing local about it? Or that it doesn’t even exist? You are one of a growing number of Australians haunted by ghost stores.
Toyota paint peeling class action: What to do now
Are you a Toyota owner frustrated by the manufacturer’s failure to fix paint flaking off your vehicle? You may be eligible to join the Toyota paint peeling class action.
Call waiting: Australians demand action on telco complaints
Australians are fed up with their mobile providers, with the number of people taking telco complaints to the industry ombudsman rising for the third consecutive quarter.
Class action win: Ford owners on track for compensation
Ford owners are being urged to register for the long-running PowerShift class action after a landmark ruling that could see thousands of Australians receive upwards of $20,000 in compensation.
Work cover: Is income protection worth it?
Have you thought about what would happen if illness or disability suddenly prevented you from working, even in the short term? Most Australians would struggle to meet ongoing obligations, which is why many decide income protection insurance is worth the expense.
Supermarket complaints: What every shopper should know
When most of us are forking out more than 20 percent of our weekly income for groceries, we expect to get value for money and good service. But given the volume of supermarket complaints, it’s clear many Australians don’t feel they are receiving either.
Braking hard: How to complain about a car service
Had a less than satisfactory experience with your mechanic? Not sure how to resolve the matter? Before we tell you how to complain – and where – let’s look at some common grievances against mechanics and service centres.
Beware the hidden issues of car servicing
We should always keep our vehicles in good shape but there are a few things you should know before booking to help avoid the hidden issues of car servicing.
The first one is to try to maintain regular services. With households feeling the pinch with rising cost of living, many Australian motorists are putting off car servicing.
Understanding class actions
If you’ve watched any legal dramas on TV, you’ll have heard of class actions. You may have even read about some of the record settlements that have come out of real-life cases. But how much do you know about them? Understanding class actions gives you a better idea of your legal rights and avenues for compensation if you have been wronged.
Supermarket discounts: How special are specials?
We have all fallen for supermarket discounts, from ‘buy one, get one free’ inducements to promises of ‘everyday low prices’.