Understanding life insurance exclusions
When you take out a safety net, you want to ensure there are no gaps, so it’s important to understand any life insurance exclusions that might apply to your policy.
Getting your money back: Are deposits refundable?
Down payments help secure everything from a table at a restaurant to a dream home, but what if circumstances change? Are deposits refundable?
The lowdown on pet insurance
Pet insurance, much like private health insurance, acts as a safety net – providing financial protection in case your furry friend faces unexpected health issues.
Used cars: How to avoid a lemon
It's understandable you might be feeling a bit nervous about buying a used car – no one wants to end up with a lemon, facing costly repairs and the inconvenience of being without a vehicle.
Secure the right home insurance claim help
Has your home been damaged in a storm or fire? Perhaps someone has broken in and stolen jewellery and other valuable items? You need to know where to get the best home insurance claim help.
The logical place to start, of course, is with your insurer. But before you ring them, dig out your insurance policy and check your product disclosure statement (PDS) and the policy schedule (PS). This should detail exactly what you are covered for and will help prepare you for any questions the insurer might ask.
Looking for car insurance claim help?
Anyone who has been in a car accident knows how important it is to find good car insurance claim help. We rely so much on our cars, so the smoother the journey the quicker we can get back on the road.
If you have been injured, it can be difficult to focus, so don't be afraid to ask a trusted friend or family member to help make the car insurance claim process as painless as possible. It is best to start this process as soon as possible while all the details are fresh in your mind.
Complaining about an insurance company
When an insurer refuses to pay an insurance claim you thought was covered under your policy, you want answers. And you’re not alone - complaining about an insurance company has become a national pastime.
How to dispute an insurance claim decision
Has your insurer rejected your claim or only agreed to cover part of your losses? If you feel you have been hard done by, there are some steps to take to dispute an insurance claim decision.
Road rage: Can I file a complaint against a car dealership?
When your car starts playing up, it’s only natural to head straight up the road to the place you bought it for answers. If they prove less than helpful, though, you’ll be veering into the ‘can I file a complaint against a car dealership’ lane before too long.
How to drive a smoother insurance claim process
No one wants the pain and hassle of a car accident or a house fire to be compounded by a complicated insurance claim process.