How to dispute an insurance claim decision
Has your insurer rejected your claim or only agreed to cover part of your losses? If you feel you have been hard done by, there are some steps to take to dispute an insurance claim decision.
Road rage: Can I file a complaint against a car dealership?
When your car starts playing up, it’s only natural to head straight up the road to the place you bought it for answers. If they prove less than helpful, though, you’ll be veering into the ‘can I file a complaint against a car dealership’ lane before too long.
How to drive a smoother insurance claim process
No one wants the pain and hassle of a car accident or a house fire to be compounded by a complicated insurance claim process.
Red alert: What you should know about greenwashing
As environmental awareness increases in Australia, we want to know that our purchasing choices matter. Any business proudly proclaiming its green credentials on its packaging should be able to back those claims up. In fact, it is legally required to do so.
Late arrival: What happens when your goods aren’t delivered on time
How much attention do you pay to the delivery date on something you’ve bought online? Is it a deciding factor in your purchase?
Bill scam: Why you should check invoice details before paying
If you received an email invoice from a business you were expecting, would you just pay it online without thinking? Or would you call to check the bank details with the supplier first?
Fuel fight: What vehicle efficiency standards mean for you
Are you looking to buy a new car? The rising cost of fuel will undoubtedly be factored into the choice you make - a more efficient car means less money at the bowser, after all.
Out of sight: Keeping a lid on optometrist costs
If you wear glasses or contact lenses all the time, you know they can be costly. Given you can’t do without them, it’s a cost you just have to bear, right?.
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Driving change: Take control of car complaints
Having trouble getting the dealership to take your car troubles seriously? Is the manufacturer giving you the runaround?
It’s easy to feel like you’re a voice in the wilderness when you’re being shunted from dealer to manufacturer and back again, each blaming the other – or you – for the vehicle’s faults.
Handle My Complaint CEO Jo Ucukalo says it’s an effective tactic, as most consumers simply give up.