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Insider Tips

How can we be of service? Let us count the ways. We actually mean service – unlike those who have promised it before and didn’t show up when it counted most. Consider these insider tips your key to consumer affairs.

Australians love to stream. It's a love affair that grew while we were stuck at home during Covid. And one that shows no sign of abating, even if we’re spreading that love around a lot more.

Research firm Telsyte found that more than 75 percent of Australian households subscribe to at least one streaming video on demand (SVOD) service. There were 23.4 million subscriptions to June this year, one for almost every Australian, and rising. Telsyte predicts the figure to be more than 30 million within four years.

If you’re with Optus, chances are you have bigger concerns about your mobile plan than how to slice dollars off the next bill.

The telco is under pressure after it revealed that hackers had stolen data, including names, birth dates, passport and Medicare details, from about 10 million past and present Optus customers, putting them at risk of identity theft and fraud.

You've decided you want a new or near-new car. How exciting. So exciting, in fact, that it’s easy to get carried away and spend more than you intended. Especially when the smooth-talking salespeople at the car dealership know all the right things to say to help you do just that.

Don’t be tempted by all the extras they promise to throw in for a “great deal”. For most of us, a car is the second biggest investment we’ll make (after our house). It’s money you should be spending wisely. Chances are you don’t need those extras. Even if the dealer says they will take your driving experience to the next level.

Planning to have a baby? Pregnancy is an exciting time but also a nerve-wracking one. There is so much to think about, not the least of which is where to have your baby.

Australians are fortunate to have access to good health care. And most women will give birth in a public hospital, where the charges will be limited. But many opt for private hospitals because they believe it will be a better pregnancy experience, including the promise of a private room after the birth.

It’s one of the reasons women who are thinking about getting pregnant take a closer look at private health insurance. This might mean updating their existing policy to cover pregnancy and birth. Or taking it out for the first time specifically for that reason.

Did you know that if you have superannuation, it most likely includes life insurance?

In 2018, a federal parliamentary report found almost 64 percent of active life insurance policies were held through superannuation.

But when the Federal Government changed who is entitled to the default insurance, that number took a hit — KMPG estimates it dropped to 51 percent.

Are you one of the people no longer automatically insured through your superannuation? If so, you might be wondering whether or not to take out separate life insurance, especially given the events of the past few years.