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Insider Tips

How can we be of service? Let us count the ways. We actually mean service – unlike those who have promised it before and didn’t show up when it counted most. Consider these insider tips your key to consumer affairs.

Are you planning to travel interstate over the summer holidays? There’s a good chance you might also want to get car rental, at least for a few days.

And while there are plenty of great deals to be had, there are some car rental traps you should know about before handing over your deposit. Otherwise, that deal that seemed too good to be true most certainly will be.

If you’re a Black Friday veteran, you’ll know that you don’t have to wait until the designated day to snap up a bargain.

Retailers have been dropping their prices all month, and your inbox and social media have probably been inundated with offers for Black Friday steals because of your past purchases.

Wanting a night out with friends? Keen to try something new? Do a quick Google search and up comes a bunch of restaurants nearby, one with far more positive reviews than the rest. But are they real? Fake reviews for everything from bakeries to dental services are abundant on the internet, and separating them from the real deal can take time and effort.

It’s hard to know exactly how many aren’t genuine, with estimates varying from about 10 percent to a third of all online reviews. Google is home to six times as many reviews as any other portal, even it has trouble keeping up. Last year the search engine said it removed 95 million reviews that did not meet its guidelines.

Australians love to stream. It's a love affair that grew while we were stuck at home during Covid. And one that shows no sign of abating, even if we’re spreading that love around a lot more.

Research firm Telsyte found that more than 75 percent of Australian households subscribe to at least one streaming video on demand (SVOD) service. There were 23.4 million subscriptions to June this year, one for almost every Australian, and rising. Telsyte predicts the figure to be more than 30 million within four years.

You've decided you want a new or near-new car. How exciting. So exciting, in fact, that it’s easy to get carried away and spend more than you intended. Especially when the smooth-talking salespeople at the car dealership know all the right things to say to help you do just that.

Don’t be tempted by all the extras they promise to throw in for a “great deal”. For most of us, a car is the second biggest investment we’ll make (after our house). It’s money you should be spending wisely. Chances are you don’t need those extras. Even if the dealer says they will take your driving experience to the next level.