Call waiting: Australians demand action on telco complaints
Australians are fed up with their mobile providers, with the number of people taking telco complaints to the industry ombudsman rising for the third consecutive quarter.
Uneven split: Class action settlement distribution
After a long journey through the courts, the legal proceedings you joined have been successful, and it is finally time for the class action settlement distribution.
Once you know the total amount of the class action settlement, your first question is likely to be: “How much do I get?” Quickly followed by: “When will I get it?”
The ups and downs of class action settlements
Class action settlements aren’t just about the eye-popping dollar figures you see in the headlines - they’re a powerful way for individuals to join forces and seek justice together.
Class action win: Ford owners on track for compensation
Ford owners are being urged to register for the long-running PowerShift class action after a landmark ruling that could see thousands of Australians receive upwards of $20,000 in compensation.
Caught short: Income protection complaints
When you are ill or injured badly enough that you are unable to work, the stress mounts with the bills that don’t stop just because you have. And you certainly won’t have the time or energy to make income protection complaints if you believe your insurer isn’t doing the right thing.
Fail safe: What income protection does not cover
While insurance provides some comfort should you be injured or too sick to work, it is important you understand what income protection does not cover as much as what it does.
Work cover: Is income protection worth it?
Have you thought about what would happen if illness or disability suddenly prevented you from working, even in the short term? Most Australians would struggle to meet ongoing obligations, which is why many decide income protection insurance is worth the expense.
How to make a complaint against a supermarket
Have you bought grocery items that have gone off well before the expiry date? Been charged more at the checkout for an item marked much cheaper on the shelves? Or had your online supermarket order cancelled without explanation? These are all good reasons to know how to make a complaint against a supermarket.
Checking out: Complaints about supermarket customer service
Australian shoppers have been complaining for many years about the rising cost of groceries, but they are also far from happy about how they are treated at supermarkets. We receive more complaints about supermarket customer service than we do prices.
Supermarket complaints: What every shopper should know
When most of us are forking out more than 20 percent of our weekly income for groceries, we expect to get value for money and good service. But given the volume of supermarket complaints, it’s clear many Australians don’t feel they are receiving either.